I wasn't initially going to lease from this dealer buy my salesman, Stewart, insisted if I gave him the opportunity he would get me a great deal. I was skeptical at first, however Stewart kept at it, always professional and never pushy. He delivered and I am greatly enjoying my new Rav4 Hybrid. I received a good deal along with great customer service. Thank you Stewart!
Alex M. made my buying experience a happy one! I hate shopping for cars. I bought my last car from him as well...No pressure... just a wonderful gentleman sharing knowledge and trying to meet my needs! It's not just about buying a car, it's about the customer service following the sale! Alex is always there for me...I am not real good at using all these new whistles and bells and have stopped in many times for guidance! After my oil change, Tony, a service advisor, sat in my car and explained things I did not understand as well! This dealership is a welcoming place! No pressure...Just lots of integrity and a sincere care about people! The staff is wonderful...Best wishes for much continued success Buffalo Audi! I love my Audi 4!
This is a update for my 7/13 /17 review for service. I returned for my service appointment on 7/18/17, a courtesy vehicle was waiting for me as I arrived. I was notified within a few hours my vehicles problem had been corrected and was ready. The service manager Aaron and his staff handled the situation in a courteous and professional manner. I will be returning for any future vehicle service and highly recommend Schmitt's Audi Volkswagen.
Very focused on customer service. Vehicle was in great condition just as advertised. The buying experience was very pleasing.
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