We worked with Vinny and I would highly recommend him as your sales consultant. He is very knowledgeable about these vehicles and their safety features, which was one of the main reasons I was getting a CX-5 with the Grand Touring trim and Premium package. We told him that we wanted to buy the car cash and get out of there quickly and he made this happen. The only thing I would recommend to this dealership is to get some half and half or heavy cream for the fridge by the coffee machine instead of having just the powder creamer.
Great dealership to work with. No pressure, no playing games with price. Salesperson (Tony) was excellent...very knowledgeable, responsive and professional. An overall good buying experience. Got the car I wanted at a very good price
The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
From start to finish I received phenomenal pricing, service and delivery! Everything was done through the internet and my ILX was delivered to my door! I asked for their best price and I was given the best price the FIRST TIME! No games, no back and forth, no hidden fees, just total professionalism and the sense of this Dealership isn't looking to rip you off. I reside in Abington and was concerned about servicing my car. I was told by Jamie, Sales Director - Whom I worked with, that for the servicing they can set up pick up of my vehicle and leave me with a loaner vehicle and then coordinate returning the vehicle to me once it’s done. Their main focus is doing business on the customers time and what is best the customer! Talk about customer service! I'm beyond satisfied with this Dealership; words cannot truly justify my immediate thoughts of contentment. Rest assured, go visit Piazza Acura of Armore, or you could even do as I did and contact them through the internet. Ask for their best price and you'll get it! I give major kudos to Deneen Strickler my Sales Consultant and Jamie Di Febo Sales Director. The two of them worked extremely well together and within five hours of my accepting their proposal of the BEST DEAL other Acura Dealers couldn't beat, my car was delivered to my door! Their commendable service made it easy for me to decide I will become a loyal and longstanding customer to Piazza Acura of Ardmore!
Rena of Abington
Called to ask if a Tundra had a bench seat or bucket seats since they had no interior photos. Was told on the phone it didn't have a bench seat (bench seat is a no go for me). I drive all the way there and sure enough it had a bench seat. Looked great on the outside but the inside was a deal killer for me.
Kevin, Ed, Bob, Bill and the staff went above our expectations. They were in constant communication throughout the purchase. The car was delivered as promised and would highly recommend this dealership!
We decided on the Atlas about two weeks ago. As we were pricing and test driving all the different models, we really wanted the SEL. However, that style was slightly more expensive than we planned. We are from Bucks County, and we were looking at all the area VW dealerships. We needed the price to be a little lower, and that is where the Ciocca internet team, Tina Collins, responded to an email inquiry about the Atlas, and gave us a price that no Area dealer was willing to match. So we confirmed everything with Ciocca and put a deposit down over the phone! (Which made us really nervous). When we finally arrived in Allentown the staff greeted us and made our transaction extremely pleasant. We really appreciated how they were willing to answer all of our questions and stayed with us way past their closing time to finalize our deal. We never felt rushed, and the staff so helpful. We look forward to continuing our relationship with the Ciocca dealership and cannot thank them enough for putting our family in this great vehicle.
I have had the pleasure of working with Jenna on numerous occasions and I can say that she has always been the most professional yet down to earth person you could ever work with. She took the time to explain everything to me each time and made sure I was getting the best deal. I make it a point now to always make sure she is doing the finance part of my deals so I know I don't have to worry about everything. She gets me in and out quickly with exactly what I came in for.
Cherry Hill Imports Volkswagen is a great dealership staffed with knowledgeable and helpful employees. We were in the market to purchase a Tiguan and wanted additional add ins such as the panoramic moon roof, and third row for the 4 motion. With the help of Vince, the sales manager, and Bob, the sales representative we had our specific Tiguan ordered and delivered brand new in just 2 days. Bob is experienced and extremely well informed about all things Volkswagen. He has been working for Volkswagen for a long time and his expertise shows. Bob was extremely thorough in walking us through all that the Tiguan had to offer, and he made the car buying process extremely seamless. We were in and out in 45 minutes of which 15 minutes were walking through the cars features! I would HIGHLY recommend Cherry Hill Imports Volkswagen and their team of professionals, specifically, Bob!
We bought a new car Mazda 3 sedan on Saturday 27 May Memorial Weekend.Sell us a car Russ Depaul Sales & Lease Consultant.This is our fifth car bought in USA ,but for the first time we had such good and professional service.Ross was very patient &understanding our English is not very good,all well explained.We will be your service to recommend to our friends. Thank you very much. (My car Mazda3 its a super!!!.
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