I was thoroughly satisfied with the way that the Autobarn Countryside Service & Parts Team worked together to ensure my 2009 Passat was ready for Winter. Swap of the Winter Wheels & Tires was seamless as always thanks to Brien Akers inventory management skills. The oil change was routine amd Bob advised me that I had a couple of minor issues that needed attention to which I had him take care of one on this visit and will most likely attack the second on the next visit. Drop off and pickup were smooth and this time I even grabbed a snack from their Customer area before browsing the showroom. Joe
Comfortable and stylish
by JCastle from Fort Worth, TX
November 21, 2018
This is not the first VW we own. The 2018 Passat did not disappointed us. The handling is very good, it is very comfortable and the mileage is excellent. Some of the amenities make the car fun. My favorite feature is the Adaptable Cruise Control which makes it easier to drive in the freeway (no more breaking or slowing down manually).
Went in for oil change and tire rotation. The service included this but also checked out the car. Everything was done within the time promised, while I waited. Everyone was friendly and made sure that I was well taken care of.
Frank Rossi helped us get into the right vehicle. He did a good job explaining everything, so we understood what was going on. We love our Atlas!
by Dan from CT
November 19, 2018
I purchased the Passat SE after putting 120,000 miles on a Jetta without so much as a brake job. I needed more room and was impressed by the interior and exterior design that will stand the test of time. The 2.0 turbo has more than enough power and the handling solid. The SE trim has all of the important safety and luxury features I want and is incredibly comfortable.
We were treated very well by our salesman Chris and David. We received a great value on the certified car we purchased and they worked with us after the sale to make sure we were satisfied with all of the details.
Love my passat
by NW's VW from St. Louis
December 7, 2018
This car had everything I wanted with the price I wanted. Stylish, comfortable, fun to drive, plenty of room inside and the trunk space is amazing! Great all around!
You’ll be greeted promptly, and everything will seem smooth and easy till you reach the finances part where someone should really shout “game time”...
The financial process was really tense, if not dark and shady. I walked in with my own approved credit from another bank, but they pushed for another application of their own finance department which I agreed to. To my surprise I was approved for a lower rate with but I did not know that till I refused to buy with th rate they quoted me and started walking out. I’m talking about them trying to get me on a 13.5% instead of 5.9% that I ended up buying the car with, and I only did because I really liked the car... one more thing don’t count one the free loaner most of the time, but they will arrange a shuttle service for you...
Went in for my new vw Golf R's first oil change and as always quick easy and on time. Always a pleasure with everyone at the dealership.
Roomy and comfortable
by Two cents from Mclean va
December 5, 2018
The car is a bit under powered compared with others , but gas mileage is good. Very roomy for all passengers. With six years warranty that’s good for the price. Solid body and frame work it’s a safe family ride.
Marley, Brett, and Dennis helped out from the word go. When local credit unions would not help, the team at Autobarn stepped in and helped us get a second car through VW Credit. Thanks again!!
Most reliable car I have owned
by Whiterose from West Palm Beach Florida
November 21, 2018
This car is very stylish, has all the accommodations you need. The package of bluebooth, car play, blind side indicators, the smooth style of leather. I truly enjoy the space and am look forward to driving in style everyday.
I have purchased several cars and been a customer of the Mt. Prospect Autobarn since they opened their doors. Service has always been done at the Autobarn. John Paul is a joy to deal with, He is kind, always polite and efficient and most thorough in advising what my cars needs are. I highly recommend him and this service facility
Received a call from Shadi Salman about a specific car and incentives that was available. Went out the day, Shadi was kind, curtious, and very helpful. I will recommend Shadi Salman at Currie Gord as a salesperson to my family & friends.
Always greatest buying experience!!! I always feel like I am a family. Mario and Narcis helped me every time! They are the reason I will always buy VW !!! If you need great price, great service and the best buying experince Autobarn Evanston is the way to go! Thank you so much Mario and Narcis!!!
Best Car I have owned
by Indy from Henrico,Va
December 9, 2018
Car meets all my needs. Great comfort and performance in one auto. Great technology package to make driving easier and safer. VW definitely has come a long way since the Beetle!
Repeat customer at the Autobarn VW. The staff there will make every effort to earn your business while maintaining a low pressure environment. Very accommodating and certainly competitive regarding pricing and valuation of any vehicle you may wish to trade. The actual business transaction is seamless and efficient, although I wish this could be completed in one step (ie the sales consultant processes the paperwork) as other dealerships now do. Patrick McDonald is fanstastic. He listens, provides answers, and is genuinely interested in making the experience positive. Will definitely consider the Autobarn for my next vehicle purchase again.
Luxury style, top performance and great value
by MDawn1972 from Norman, Oklahoma
November 16, 2018
My VW Passat has everything you could want in a mid size sedan! Luxury interior with all the perks, sleek exterior styling, outstanding performance and exceptional value is what you would expect from quality German engineering!
I bought a car last week from this dealership and It was a wonderful experience. Shane my Salesman was awesome! Larry Chambers was also wonderful!
Very reliable easy to drive.
by G and B from Wellesley, Ma
January 12, 2019
Very impressed with all the features. More leg room than our BMW it is like flying jet blue. The car drives well,very comfortable and fun.
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