My husband and I went to purchase a truck, however, prayed and were at peace if it didn???t work out it didn???t work out. We made that clear to our salesmen, but they continued to attempt to encourage us to purchase a vehicle we were not interested in. We feel the ego of the establishment got in the way of customer service. We ended up using a more local dealership which we felt much more at peace with.
KRISTI WENT BEYOND OUR EXPECTATONS. SHE MADE SURE ANY REPAIRS OR SERVICE ITEMS THAT COULD BE DONE BEFORE OUR WARRANTY LAPSED WERE ADDRESSED. SHE FOLLOWED UP WITH A GUIDE FOR FUTURE SERVCES AT DIFFERENT INTERVALS. SHE ALWAYS HAS POSITIVE AND FROENDLY ATTITUDE.
WHAT A GREAT ASSET TO YOUR SERVICE DEPARTMENT. KUDOS TO THE SERVICE MANAGEMENT FOR CONSISTENT SERVICE.
Best dealership I've ever dealt with. The service department is first-class. With employees like Henry Garcia you ensure that each person who walks through the door feels he or she is the most important person in the world at that m0ment. Henry demonstrated this feeling the moment I came in contact with him. He showed me to the lounge, got the work on my car started promptly, and coordinated with the individual who arranged shuttle service. Upon completion of my visit he reviewed the results in detail. I will look for Henry whenever I come in for service. Ke's NUMBER 1,
by Dan from CT
November 19, 2018
I purchased the Passat SE after putting 120,000 miles on a Jetta without so much as a brake job. I needed more room and was impressed by the interior and exterior design that will stand the test of time. The 2.0 turbo has more than enough power and the handling solid. The SE trim has all of the important safety and luxury features I want and is incredibly comfortable.
Henry Garcia kept us well informed on our Audi Repair . He is very friendly and informative. You have a excellent employee with Henry . We will definitely continue doing business with your dealership as long as Henry is their. Joe and Sharon Janicke
Luxury style, top performance and great value
by MDawn1972 from Norman, Oklahoma
November 16, 2018
My VW Passat has everything you could want in a mid size sedan! Luxury interior with all the perks, sleek exterior styling, outstanding performance and exceptional value is what you would expect from quality German engineering!
The service department at VW Noblesville is incredibly helpful and efficient. I highly recommend them. The manager of the service department, Brian McNamee is really awesome and helpful. He went above and beyond to get my car fixed. Thanks very much Brian.
What a car!
by Rayman from Orem, Utah
December 3, 2018
There is no need to explain the simplicity yet elegant desing on the inside and out! Check it out yourself! You better believe it! Yes!
The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
Love my passat
by NW's VW from St. Louis
December 7, 2018
This car had everything I wanted with the price I wanted. Stylish, comfortable, fun to drive, plenty of room inside and the trunk space is amazing! Great all around!
Family owned business that is clean and well organized. Service is great and personnel are friendly. Been going there for years and know most by name. Prices are reasonable.
Most reliable car I have owned
by Whiterose from West Palm Beach Florida
November 21, 2018
This car is very stylish, has all the accommodations you need. The package of bluebooth, car play, blind side indicators, the smooth style of leather. I truly enjoy the space and am look forward to driving in style everyday.
Just picked up my 2018 Volkswagen Tiguan and absolutely love it! Thank you to the staff at Langan VW Tyler, Brandon, Steve and Troy always friendly and helpful. This being my fourth car from them always make the experience a great one!
Everything but just your job. Brandon and people like him are why the dealership can still be a comfortable place to be with out pressure or feeling like you know nothing. My new preowned jetta is fantasuc in every way and how Brandon asked me the right questions and steered me away from spending more money by showing me how the car met my needs was perfect. Ill be seeing you in 3 short years.
Best Car I have owned
by Indy from Henrico,Va
December 9, 2018
Car meets all my needs. Great comfort and performance in one auto. Great technology package to make driving easier and safer. VW definitely has come a long way since the Beetle!
In the 45 minutes that I was there the service was great the
by Bess21 from DealerRater.com
December 3, 2018
In the length of time that I was there which was pretty long considering a service call although it was pretty lengthy it was very very efficient they did what they needed to do and got me out of there I would recommend going there although I would like a less shorter wait time
Tynan' s VW service is always good. They are thorough, explain everything they are doing or are going to do, and usually get you in and out for an oil change in an hour. They are very professional and polite.
We didn’t end up buying the car we wanted but that wasn’t because of our experience there. We interacted with Jerry and I can’t remember the other seller, but no pressure environment and they were both really helpful and accommodating. I’d definitely purchase from them when we do make the decision to purchase a Touareg.
I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.
Comfortable and stylish
by JCastle from Fort Worth, TX
November 21, 2018
This is not the first VW we own. The 2018 Passat did not disappointed us. The handling is very good, it is very comfortable and the mileage is excellent. Some of the amenities make the car fun. My favorite feature is the Adaptable Cruise Control which makes it easier to drive in the freeway (no more breaking or slowing down manually).
I have been "watching cars" for almost a year. I almost bought a car 6 months ago, but the dealership valued my trade-in so low, I walked away. I am so glad that I did. When the Audi A4 came up at Overturf, I simply entered my interest on the website. Frank Valle responded the next day. Overturf valued my car fairly which allowed me to feel confident from the very beginning. Frank was upfront about every detail of the sale. Many of the details were dealt with by text, which helped immensely because of my work schedule and travel plans. I asked about two issues and they were handled immediately. I brought in the car on one occasion equipped with student grading to do since I assumed I would be put in a room while the Service department resolved the issue. Frank sat with me the entire time just chatting. He was really friendly and open. I assumed a dealership experience would be a hassle and intimidating, and it was just the opposite. When I decide to upgrade again, I will go back to Overturf.
Roomy and comfortable
by Two cents from Mclean va
December 5, 2018
The car is a bit under powered compared with others , but gas mileage is good. Very roomy for all passengers. With six years warranty that’s good for the price. Solid body and frame work it’s a safe family ride.
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