Greg Powell is amazing! Best salesman I've ever worked with in my many car purchases! He's friendly, personable, and most importantly not pushy!!! They're in Arlington which is a bit of a drive from Cleburne, but I wasn't happy with the treatment I received the one time I visited the Mazda dealership in Fort Worth, and with the deal they were offering on a certified pre-owned Mazda 6 it was worth it to go check them out. And I'm very glad that I did!!!
Service like a luxury dealer. Staff is attentive but not overbearing. They are informative and will let you know your options. As a first time VW owner, I was very impressed. I didn't even but my car from them. I actually drove 40 minutes for their service (when I live 12 minutes from another dealership). Anyway, Mr Mo Q. took great care of me. I was able to get some work done in the waiting area while I waited (appreciate the wifi). I'll say this. I do a lot of reviews. I believe they are helpful to both the customer and business. If I give a 1 🌟, a business is really bad. At the same time if I give a 5 🌟, the business really deserves their credit. I don't evaluate emotionally and try to be fair realizing everyone's experience is different. I observed the service staff as people came in and went out. It is of my opinion that Hiley purposely strives for top notch customer experience.
I had a great experience at Driver's Select this past Saturday. I worked with Charles McCormick and I couldn't recommend him enough! He was very personable and knowledgeable about each vehicle. I felt like I could trust Charles and that he truly had my best interest at heart. If you're looking for a car, go to Driver's Select and see Charles!
I had a very specific car in mind that Metro Volkswagen had in stock. I called and Jonathan answered. He was very professional over the phone and more so in person. He had the car ready to test drive before I arrived. He was very knowledgeable about every feature on the car. I was looking for a Jetta TDI and this one was the absolute cleanest one I had seen. I had already test driven 4 others at other dealers. After deciding to buy, I was there less than a half hour to finish up the paperwork and had the keys in my hands. Best experience I’ve ever had buying a car!
Since the first conversation, Keith was very helpful! Answering, all my questions, etc. When we got to the Dealership, he was Gentleman from the first handshake! He spent as much time as we needed to feel comfortable about our purchase! Keith, even helped us with directions to motels and restaurants as well!! I have called Keith during the sale and ALWAYS responsive with in an hour!!! I will definitely, recommend e-one car to my family and friends! Thanks, for the EXCELLENT service! Thanks, Keith From your Arkansas friends!!! Steve and Jacque Zimmerman
I was talking to another dealer about buying a 2018 GTI, but they gave me the run around constantly (oh it doesn't include our add-ons, oh it includes every incentive, etc.). I walked into Hendrick and made it known I wanted a new GTI. After an initial lowball on my trade-in they easily matched it and lowered the price on theirs below the other dealer. They made the buying process simple and easy. Plus they (the dealer) covers the first 10K service which VW no longer does . Another plus. Finance was pushy to sell their stuff, but it wasn't too bad. Overall I'd give them a 4.5/5.
I usually hate buying cars and having to be at the dealership for hours. But I had a great buying experience with Ademir and his manager Jeremy. They were very professional to work with during the entire process
I came in looking for a specific vehicle and initially had pre-approved financing through my Credit Union. David Davidson took the time to answer all of my questions and even had the keys waiting for my test drive. After making my final selection it became clear that my Credit Union was more difficult to deal with than anticipated. David stayed in constant communication with me for over a week as I jumped through hoops for my bank. At this point I was completely discouraged and ready to quit. David advised me to speak with Clint in financing to see what financing options they could provide, if any at all.
To my surprise David and Clint went out of their way to accommodate my needs. I left with the Vehicle I wanted and they were able to keep my payments where they were with my last vehicle. I can’t be more satisfied with their genuine patience and desire to help. Even as frustrating as buying a car be, David showed nothing but patience and assured me they would do everything they could to help. I recommend Hendrick VW of Frisco even if you’re like me and believe your odds are slim when shopping for a car.
Love Vroom! Found an awesome car at a great price. Delivered right to my house! Will definitely buy from here the best time I need a car!!
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