Crown Toyota, The most friendly, informative, hard working staff, especially my sales person Jordyn Young. She worked very hard so I could drive my new used 2015 Toyota Camry. Very Very pleased with all the staff. If you're looking to purchase a new or used vehicle, run to Crown Toyota.
Josh Abel assisted my wife and I as we searched for a newish used car. Crown has a fantastic sales staff. Josh was not pushy, rude, or condescending. He was knowledgeable about the cars in their inventory and guided us through the process and made it as painless experience as possible.
We expected to have to visit many dealers on our quest to find the right auto, started our search in Lawrence with every intention of sifting through at least 5 dealerships. We stopped at Crown and never left.
We will be back in a few years to buy another.
Best car buying experience I've had. I had been in the market for a car for awhile. I had visited 5 or so dealers looking at various cars. I knew what I wanted and all the cars were very similar but I never ended up purchasing a vehicle because I didn't have great experiences with those dealers and salespeople. I messaged Crown Volkswagen about a vehicle on their lot and they connected me with Kegan who made this car buying experience great. Keegan was easy to talk to and great to work with. We communicated what I was looking for and when I got to the dealer and met with him nothing changed from our email conversations. There was no over pressuring into a deal I was not 100% satisfied with. When I got the keys to my new car, I could not have been more pleased with my purchase. I looked at a lot of the same cars at a lot of different places but working with Kegan is why I ended up buying from Crown Volkswagen. The rest of the staff that helped me with completing my purchase were also fantastic. I believe it was Kirsten in financing who made the test of the sale very easy and not such a dread.
Honestly, one of the best car buying experiences of my life. I was looking nationwide, but little did I know, there was a gold mine in my own backyard! From the beginning, Ted Lindner helped me find exactly what I was looking for, and helped me across the finish line.
BMW of Topeka has a beautiful new building, and the staff treated me exactly how a prospective buyer should be treated.
Overall, I can’t recommend this place enough. Save yourself a lot of trouble. Shop with BMW of Topeka.
I just purchased a 2019 Corolla LE. I went in with a list of all the options I wanted in a new car. Josh Abel found them ALL, even after he was told the LE premium package did not include a sun roof, he found one!!! Courteous, kind young man. I had never bought a car from a dealership - this was a very rewarding and positive experience, even the financing aspect. Go see Josh!!
I found the vehicle I wanted at Crown Toyota. Met salesman, Bryan Hatcher, who was very helpful in answering my questions and putting together the price offer. Never felt pressured into making a quick decision, guess they knew they had made a winning offer. I was very satisfied with the entire experience.
Great experience at Crown Toyota. We drove to the Lawrence dealership from Topeka to give them a try and check their large inventory of Tacoma trucks. Even though we had searched their inventory online and handed our customer representative, Myk Barta, the description of what we wanted, he still took the time to make sure this is what we wanted and if it would satisfy our needs. Very helpful and courteous. Would go back should we need another vehicle. Had a little lengthy wait to sign and pay for the vehicle, but we'll put the blame on the computer system. Received our title and paperwork after 3 weeks. Time to head out and enjoy our new 2018 Toyota Tacoma.
Everyone at Volkswagen was extremely friendly, helpful, and down to earth. It was my first time purchasing a car and they were happy to answer the many questions I had throughout the process. They did their very best to make sure I had the best experience possible by making sure I knew everything I needed to and that I left satisfied and confident with my decisions. Thanks so much!
Everyone was very friendly and helpful. They explained everything thoroughly. I was satisfied with my experience. The recalls on my vehicle were quickly resolved and the nature of the recalls was explained.
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