When I brought up the problem with the rear seat belts on my Passat, Sean Gerringer was quick to agree with the safety risk. He ordered parts, called me when they arrived, and scheduled my replacement appointment. He also arranged a vehicle for my use during the repair. Work done; safety issue fixed. All good, including my review of VW of South Charlotte.
This was my family???s second time leasing with South Charlotte VW and Moe made the transition smooth for us. Very willing to provide detailed cost breakdowns and to help me reach a reasonable payment. Would definitely recommend.
Al Condrey and team are outstanding. Professional, responsive, and courteous! My headlight went out on Tuesday night and they had me in the next day and out in no time. This dealership/service center is the finest I have seen in 35-years of driving.
Jordan Clarius = Pleasant experience, fast, great deal
by DelawareTDI from DealerRater.com
August 23, 2018
Jordan Clarius was excellent to work with and made the entire process a breeze. He was responsive to my needs, worked out the details of the deal quickly, and knew the product inside out. I have dealt with many care sales men and women, having even sold cars myself, and Jordan is one of the best. Knowledgeable, respectful, and professional. There was no nonsense...no game of haggling (great price to begin with)...no fake interest or attention--I was treated like a real person instead of the next pay check. I will definitely be back to Jordan and Garnet in the future.
We bought a new car Mazda 3 sedan on Saturday 27 May Memorial Weekend.Sell us a car Russ Depaul Sales & Lease Consultant.This is our fifth car bought in USA ,but for the first time we had such good and professional service.Ross was very patient &understanding our English is not very good,all well explained.We will be your service to recommend to our friends. Thank you very much. (My car Mazda3 its a super!!!.
My experience shopping with Volkswagen Kingston was truly enjoyable, and I owe it all to Tammy. She made the experience SO easy and effortless. She kindly worked with both my fiance and me, giving the necessary information to both of us to make us happy. From figuring out a frustrating trade-in, to understanding my new vehicle???she handled it all with grace and made me feel at ease. I am so satisfied with my new Tiguan???it???s the perfect fit for my new family, and I am so grateful to be working with such a great dealership. My first Volkswagen, and most definitely not my last! Thank you, Tammy :)
Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
I had an a appoinent for my 1st oil change with a 10am appointment and did not leave until almost 1pm. Also had a car wash which barely looked washed still had dirt all over the Rims. Also they never reset my oil life and a day later my tire pressure light came on. Makes me feel as though they didn???t really check the tire pressure as they marked down on the paper.
In the 45 minutes that I was there the service was great the
by Bess21 from DealerRater.com
December 3, 2018
In the length of time that I was there which was pretty long considering a service call although it was pretty lengthy it was very very efficient they did what they needed to do and got me out of there I would recommend going there although I would like a less shorter wait time
I came in to test drive a Passat in July 2016. In making contact with Kevin Dixon, I let him know what my concerns in purchasing a VW were. Kevin listened to my concerns and addressed them; and he listened to what I wanted in a car and acted.
Last weekend, Kevin located and delivered precisely the car that I sought and was able to bring it in at my budget. He and his colleagues at Uptown VW did this all professionally, with multiple options that would have met my requirements, and without pressure.
I know many people will dismiss this review given how recently I made the purchase. But I can say without hesitation there has been no buyer's remorse on my part. The car we got suited our needs, the financing we got suited our budget, and the process we got from Kevin suited what we want in a buying experience.
For as long as we are in or around Albuquerque, Uptown VW has a loyal customer in us. We are truly satisfied with the product and service we got from Uptown VW.
Made an appointment to get some recalls done and a oil change. Was told I???d be in and out in under two hours so I opted to wait for my vehicle. After 2 1/2 hours I asked for a ride as they forecasted another 2 hours till it was done. Buying the vehicle was great at LHM Dodge, each service however is a xxxx nightmare.
I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.
I have been "watching cars" for almost a year. I almost bought a car 6 months ago, but the dealership valued my trade-in so low, I walked away. I am so glad that I did. When the Audi A4 came up at Overturf, I simply entered my interest on the website. Frank Valle responded the next day. Overturf valued my car fairly which allowed me to feel confident from the very beginning. Frank was upfront about every detail of the sale. Many of the details were dealt with by text, which helped immensely because of my work schedule and travel plans. I asked about two issues and they were handled immediately. I brought in the car on one occasion equipped with student grading to do since I assumed I would be put in a room while the Service department resolved the issue. Frank sat with me the entire time just chatting. He was really friendly and open. I assumed a dealership experience would be a hassle and intimidating, and it was just the opposite. When I decide to upgrade again, I will go back to Overturf.
In May 2018 I purchased a used Kia Soul. The car was a bad fit and my service dog did not like it; maybe alien green? So I called DH Kia, spoke with Kurt, met by Randy and Ray to buy a new 2019 Forager. Took a few hours with "onsight" financing and we were off, good to go. (Thx Bob). These guys are the BEST 😉
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