Kelley was the perfect salesperson and made buying a new car a great experience. This is my first new car in 10yrs and she made it easy. Everyone was great at the dealership will recommend to everyone.
Such a painless and quick buying experience. All pre paperwork and approvals were done before I came in to the dealer and the car I wanted to see was ready for me to test drive. Kelley was pleasant and thorough. This is why I always go with Chapman VW!
Ryan Raymond is an awesome funny friendly service advisor and kept it completely real with me! I came in for a recall and he checked for other recalls and found another one and was able to complete them both in 2 hours for me! They also gave me recommendations for future repairs. Chapman has wonderful customer service and I???ll definitely will be returning to this location again! Thank Ryan ! You???re the best👍🏻
Javier provided superior customer service ~ THANK YOU!!
by Car Lover from DealerRater.com
September 3, 2018
Thank you, Javier, for your phenomenal, second-miling customer service. You are intensely committed and relentless in your spirit of service and customer delight. YOU are a leader in every respect. Your dedication is unparalleled. All of your customers, like me, are blessed to access your expertise. Thank you for all you do!!
I contacted LeSueur regarding a Toyota Tacoma. I received a response from Kyle and promptly replied with the information I requested. I met Kyle the next day and he was very nice and we felt very comfortable. I highly recommend LeSueur Car Company, the sales experience was excellent and no pressure. A refreshing atmosphere and Kyle was excellent to work with. Definitely give them a call, you won't be disappointed. Thanks!
I’ve bought and serviced two cars at Larry Miller Volkswagen. My experiences are always positive.
The dealership is beautiful and polished sparkling clean. Service writers are knowledgeable and professional with the perfect amount of warmth.
Communication is excellent and service time commitments are met.
Lost both of my key fobs and had to have my car towed to dealer for new key fob & programming. Pleasant experience with both parts & service depts. Service also took care of an airbag recall while I was there. Overall great experience.
Jason has been working with me on my older 2007 Jetta to replace an AC compressor and 2 CV axels. He was been great to work with, he very honest and keeps me up to date on where we are in the repair process.
Brought my car on for annual servicing 75000 plus miles so knew other things were needed but we were going to spread those out because of finances. I also knew that I was need of new tires - I just didn’t know how badly. New tires became the top priority. Kyle was my service rep sand he did a great job of presenting me. With tire options, answering my questions and providing some financial options
Kyle was great in taking the time to make sure I was comfortable with my decision
This is the kind of service and attitude I have gotten since first purchasing the car 3 years ago
Brought my car over from Firestone who couldn’t figure out what was wrong and wanted to charge me several hundred dollars for something that didn’t need fixed. This service center located the inexpensive problem and fixed it ASAP.
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