I inquired about a used car that I saw online & was introduced to Tony Gianfermi. I live in Vermont & Tony wasn't scared of my inquiry. In short, within a short time a deal was brokered and the car was shipped from Michigan to Vermont. It was the most pleasant car buying experience. Tony was a true gentlemen and extremely trustworthy & honest. I would definitely work with him again in the future. Thank you Tony!!
This is the second vehicle we have purchased from Suburban Nissan. In both cases we traded in our vehicles and were given fair trade in values. The whole process from start to finish we were treated wonderfully. Our salesperson Josh Bianco was very helpful and listened carefully to my requests and provided me with exactly what I was looking for. You can???t ask for more than that. He kept the ball rolling all the way through the process and when it came time to finalize the deal the finance manager was great and had everything well organized so it only took a very short amount of time and I was on my way with my new car. When the time comes to do it again I will be back. Thanks
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Out of all the car purchases i made by far, this was tbe easiest and fastest time i was able to get in and out of the dealership within an HOUR, thanks to Mostapha farris who made this transaction very smooth, i told him what i was looking for over the phone and explained to him that i was on a tight budget, he was able to get me the vehicle i wanted at the exact price i wanted, also the finance manager brian was very helpful and explained to me my purchase options. Overall, i recommend mostapha to any customer looking for a new or preowned vehicle, thank you mostapha and also thanks to suburban imports of farmington hills.
Rudy Desantis made it possible for me to buy my dream car! It was quick and painless. Drove 4 hours to see the car and I have no regrets. I've been telling all my friends how awesome my experience was and when my fiance buys a new vehicle he told me he would only like to deal with Rudy because he came with me and saw how hard he worked for me and how cool he was. Thanks for everything! -Katie
Best prices, amazing costumer service, amazing vehicles
by Zoomzoom313 from DealerRater.com
November 30, 2018
Josh handled every, single, detail of the purchase with such tact and care. He handled everything in such a manner that it completely exceeded all of my expectations. I Love this location, the costumer service, quality of certified pre-owned vehicles and I could not be happier with my Mazda Hatchback. Josh is a huge reason I obtained this vehicle and I highly recommend him to anyone!
I visited the Thayer dealership at the invitation of Mike McCool.
Mike was cordial, prepared, friendly and did not pressure me.
My vehicle had too much negative equity to qualify for the bank to finance when added to the next vehicle but, Mike and the management staff tried their best to make it happen.
For someone with a more normal situation, I am sure that the outcome would have been win-win.
I received a follow-up letter from the dealer principal, thanking me for stopping in and offering to help in any way he could.
I feel very good about this dealership; their integrity and commitment to their customers.
Good experience overall. My first time buying from a dealership so not much to compare it to, but process was smooth, staff was friendly prices were decent (albeit minimally negotiable), used vehicle was clean and runs well.
The salesmen that I worked with his name is Josh Bianco. From the moment I first saw him he was very friendly and helpful. I told him I had a strict budget and he worked with me. I was intending to do a colease but he told me that I should try to run my own credit. He helped me go through all the process of running my own credit. He found a car that I fell in love with and the best part it was that the payment of the car was exactly what I wanted as a monthly payment. I also needed insurance so he helped me get quotes and helped me narrow down my options. The best part about this experience he never rushed me. He treated me like a human and not another sale.
I popped in to browse and met Justin, who set me up with a CX-5 to test drive. He followed up during the week and we made an appointment the following Saturday to look at another CX-5 on the lot after I had considered a few other cars. We drove the car and Justin explained some of the features on that particular car. Back at the dealership, we talked about my trade-in and the new car, and arrived at what I thought was a relatively fair deal. In about three hours time, I walked out with a new car. Appreciated getting through the process quickly and Justin???s friendly assistance along the way.
First let me say I haven't purchased a vehicle since 1993 so when I emailed and inquired about the car I was interested in I was contacted by Eric one of the used car salesmen. He answered all my questions . After thinking about it over the weekend I contacted him again and asked it he could hold the car for me to come in and look at it and he did. I had a very good relaxing experience at this dealership and Greg the business manager was also helpful in the purchasing of my car. But I would have loved a full tank of gas....
We had been looking for quite some time for a specific vehicle. CTS Cadillac and found a 2013 CTS on the website with a very good price and low miles. I spoke with Tony on Monday and made arrangements to stop by on Wednesday. We live in Denver Colorado and he was located in Detroit. We discussed and emailed several times to pin down all the details. We caught a flight early Wednesday morning and when we arrived in Detroit they arranged for someone to pick us up at the airport and brought us to the dealership. The car was in excellent shape and everything Tony had discussed was there and waiting. Took it for a test drive and afterwards signed the papers and we were on the road driving back to Denver. The car ran great and very pleased with how smooth everything went. Very easy to deal with. I definitely would recommend Tony and Vyletel Buick.
I originally inquired about a 2011 Tiguan on cars.com. But someone else had already bought the vehicle, so I thought I was out of luck. I didn't want to buy new, but slightly used. Used car sales manager Donnie emailed me right away asking what I was looking for. So I gave him my list and he went to work within Volkswagen Direct. He was able to find a 2013 Tiguan SE with all the options I wanted and fewer than 10,000 miles because it was a company car. It arrived within a week and I drove away in less than an hour after signing all the papers. Donnie and Al, the sales person who assisted, were always upfront and didn't try to throw in expensive add-ons. If you're looking for a used VW with specific things you want, they will take care of you!
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