My husband and I had a wonderful experience at Open Road Volkswagen from start to finish. It was the first time we had decided to lease a car in over 10 years, so naturally we had a handful of questions & some uncertainty in terms of what we were looking for. We worked with Jeff Isaac-Hodge, and he could not have been more helpful & attentive to our needs. Jeff is extremely knowledgable about the VW brand, and he patiently took us out on a few different test drives until we finally decided to go with the 2018 Jetta SE. Once we made our choice, Jeff made the check out process totally seamless for us, which I very much appreciated since I can be impatient when it comes to closing out a deal. I would 100% recommend this dealership to anyone thinking of buying or leasing a new car!
I have purchased and/or leased many cars over the years, but this dealership was by far one of the best to deal with. From the sales person to the Business Manager to the Service Manager, everyone was professional and a pleasure to deal with. Negotiating a price was not tedious as in other dealerships, and within a. reasonable period of time we came to terms. No hyper sales person, no manager pushing for an immediate answer, no silly statements or pressure to close. Great place to do business
Amazing deal for a beautiful precertified used car!
by Happy Customer from DealerRater.com
December 4, 2018
I just bought a 2015 precertified used Toyota Corolla LE. I absolutely love how the car handles and drive so smoothly. I feel like I just bought a brand new car. Kenny Wilson was my salesman at Crestmont Toyota. He had such a caring, genuine, and trustworthy personality. He is very compassionate and cares about his customers, he helped me get the best possible deal to finance my car. Ray the manager also played a huge role in making this deal possible for me. They are both an exceptional salesman and sales manager. I trust Cresmont Toyota, and would recommend everyone to go to them for the best deal they can possibly get. Ask for Kenny Wilson and I guarantee you will be happy with the deal he can make for you.
my father is ending his lease with a Volkswagen vehicle
by SusanD1971 from DealerRater.com
November 29, 2018
I???m my fathers advocate for all of his financial endeavors....so I immediately spoke with a very nice woman by the name of Destiny. She was very patient, polite, and very quick with her response for me. I look forward to meeting her and the rest of the Long Island City Volkswagen department and staff.
From the moment I entered the door until the moment I left Tony and the entire staff did everything in their power to make sure that I got the car that I needed and that I got a GREAT deal. The interest rate I received is incredible and I am extremely pleased. I would recommend Signature Auto to anyone. GREAT JOB GUYS!!!!!!!
I had a problem with my 13" Passat, Drivers window switch. We were visiting friends in the area ,Gesinger Volkswagen was rite there, I gave a call to the service clerk. Said I was close he said Sure stop by.I came we spoke briefly on what issue was, told there was a waiting room,drinks if I wanted.I just rommed the place Looking at some of the old VW Bugs they have on the sales Floor.Before I knew it my car was done the Mechanic came out to explain what the problem was & with a smile, Any questions. I said none.Something the other Dealers Don't do they have the service written do !( Only thing small Dealer No car wash with service )
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