I definitely would buy another vehicle from here if the opportunity arose. Sam Lien was great. I came with a 2 year old and he made us both feel very welcomed. He went above and beyond what I expected and made the buying process painless. Even colored some with my daughter. The same could be said about Rollen Otness, who did the financing part. Thanks again guys. Take care
We left another VW dealership in the Metro because we weren't happy with their service. That was 6 years ago. We only have our VW serviced at this dealership. We have purchased 2 vehicles from them and they have managed to make it less stressful than others. See Micheal in Service or Darrel Hanson in Sales. Keep up the Great work everyone!
Travis, our salesman, is a great guy, and an honest asset to Luther Burnsville. He went above and beyond for us on our used vehicle purchase. His description of the vehicle, which was a realistically priced, was spot on, and actually why we bought the vehicle sight unseen. It was a true pleasure to meet everyone we dealt with. I was happy while there, I was still happy when we left.
Very positive experience with John Trombley. He was professional, well informed, courteous, and sincere. He made our purchase very easy. Also positive experience with the finance team- quick and easy. I recommend John very highly.
Travis was great to work with. Provided clear advice, clear information and was far from the stereotypical car salesman. He handled the interaction and ensuing sale great. Although John and I didn't interact much, he made my family feel comfortable and welcome while our toddler checked out all the new VWs on the showroom floor!
I'll drive miles to purchase a car at Luther Brookdale
by bechinina67 from DealerRater.com
December 5, 2018
We bought our 1st VW there when we lived in Wisconsin. Then we moved to Texas and we drove all the day to Minnesota to purchase our Golf Wagen 4Motion. You might ask why? In Texas, we have VW dealerships but not as friendly, professional and with a staff who helps you to have the best deal. We had only four days to bring the car home and the staff they gave us a great car with an awesome deal. We had a good time and a fun trip. We would drive again for our next VW.
It was a pleasure working with Jason through out the process, from calling for the appointment to picking up our car. He was friendly and professional. He told us what we should expect, listened to our questions and answered them truthfully. The car was also washed and brought in for us from the cold when we picked it up.
I would recommend this dealer, also specifically I would recommend working with Steve Fischer. We had a great experience with him, he took the time to understand our needs and got us to the right vehicle!
This appointment was for a recall, which turned out to be OK, no problem. In addition, a noisy door was fixed, and a clock re-set, along with a complementary car wash. Everything was handled with efficiency and courtesy. Kudos to Jason Dioquino for his personable demeanor and expertise. I also appreciate the amenities in the lounge, which is immaculate and attractive as well. Thank you to all involved!
Michael Grover did an excellent job!Love my Beetle
by Terre'e from Prescott
November 1, 2018
Michael Grover did an excellent job. I love my beautiful new beetle!! I would refer all of my friends and family to Inver Grove Volkswagen.
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