Kevin, Ed, Bob, Bill and the staff went above our expectations. They were in constant communication throughout the purchase. The car was delivered as promised and would highly recommend this dealership!
I purchased a used vehicle from Wynn VW this past weekend. The entire process was seamless. Mac met me for a test drive and was so friendly, helpful, and knowledgeable. I would say I spent a total of 1.5 hours at the dealership between the test drive, going over the paperwork, and signing the paperwork. Rob, the finance guy was great too! Super friendly. I had my 4 month old daughter with me so he understood my need to be in and out as fast as possible. I have purchased cars from other dealers in the past and spent HOURS if not a whole day trying to close the deal. This was not the case. Highly recommend Mac and the rest of the staff at Wynn!
Kel helped me purchase a 2011 Jetta SE on Saturday - the entire experience was wonderful. The car was a great value and the sales process was low key and very helpful. I took the car home later on a Saturday. Unfortunately, the check engine light came on as soon as I got it home and the car started to drive terribly. I was disappointed and upset to say the least. I sent Kel a couple of distress emails and expected that I might have a major hassle on my hands. I was wrong. Kel called me at 9:11 am on Monday morning and was very concerned - he had me bring the car right in. I did and Mark Svenkeson took a look at it and had it repaired in less than 30 minutes. No charge! Wow!! This is a company that stands behind their products. This is what a dealership should be.
Don exercised patience and helped us pick the right vehicle. He knows a lot about Volvos and good music. Jonathan made sure we understood the lease terms and options. We highly recommend this great team.
I have driven a Lexus ES 350 for the last 10 years. I decided I wanted to trade my sedan for an SUV and had heard the new Volvo's were worth taking a look at so I decided to take a look. What I had heard was correct. Not only is the car comfortable, loaded with technology and fun to drive the salesman, Don Morrison was knowledgeable, not at all pushy and available to answer my many questions through my decision process. Now that I have been in the car for a week I know I made the right choice. Thank you Don! I love my new XC60.
I bought a Volvo C70 from Wynn Volvo 8 years ago and Sandy was my salesperson. I was very pleased with the service I received,and when I had to bring my car in for repairs and maintenance I was delighted with the service I received from Bob Ettinger and his staff and Brian. my all-time favorite mechanic. When it was time for a new car, Iknew I had to go back to Wynn. Sandy againb provided me with superior service. I love being a customer at Wynn Volvo
Ben and Sandy are wonderful and extremely helpful, so is everyone in the dealership. They go above and beyond to get you the car you want. This is our third car to get from them. We wouldn???t go anywhere else! I highly recommend them!
The whole process went so quickly it was ???joyfully dizzying???. Kel was wonderful. Excellent customer service we received from him. We did not feel the usual pressure of a dealership trying to sell to you by all means but rather Kel came from the angle of real value proposition and in a soft and courteous manner. Rob was not the usual finance guy but worked with us like a Customerservice person with finance skills.
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
I have had the pleasure of working with Jenna on numerous occasions and I can say that she has always been the most professional yet down to earth person you could ever work with. She took the time to explain everything to me each time and made sure I was getting the best deal. I make it a point now to always make sure she is doing the finance part of my deals so I know I don't have to worry about everything. She gets me in and out quickly with exactly what I came in for.
We worked with Vinny and I would highly recommend him as your sales consultant. He is very knowledgeable about these vehicles and their safety features, which was one of the main reasons I was getting a CX-5 with the Grand Touring trim and Premium package. We told him that we wanted to buy the car cash and get out of there quickly and he made this happen. The only thing I would recommend to this dealership is to get some half and half or heavy cream for the fridge by the coffee machine instead of having just the powder creamer.
The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
Great dealership to work with. No pressure, no playing games with price. Salesperson (Tony) was excellent...very knowledgeable, responsive and professional. An overall good buying experience. Got the car I wanted at a very good price
Research the vehicle over the net prior to visit. Made an appointment so they were expecting us and we were not waiting around. Had a quick discussion with John and off we went on the test drive. The decision to buy was an easy one. They look like a busy dealer so I am not sure the level of service when the time comes. Hopefully it???s not painful. Thanks to team for making the process quick and easy.
I felt like I was being treated fairly throughout the whole process. Everyone was honest and the all steps were quick. There was very little waiting around.
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