I purchased a used vehicle from Wynn VW this past weekend. The entire process was seamless. Mac met me for a test drive and was so friendly, helpful, and knowledgeable. I would say I spent a total of 1.5 hours at the dealership between the test drive, going over the paperwork, and signing the paperwork. Rob, the finance guy was great too! Super friendly. I had my 4 month old daughter with me so he understood my need to be in and out as fast as possible. I have purchased cars from other dealers in the past and spent HOURS if not a whole day trying to close the deal. This was not the case. Highly recommend Mac and the rest of the staff at Wynn!
Kel helped me purchase a 2011 Jetta SE on Saturday - the entire experience was wonderful. The car was a great value and the sales process was low key and very helpful. I took the car home later on a Saturday. Unfortunately, the check engine light came on as soon as I got it home and the car started to drive terribly. I was disappointed and upset to say the least. I sent Kel a couple of distress emails and expected that I might have a major hassle on my hands. I was wrong. Kel called me at 9:11 am on Monday morning and was very concerned - he had me bring the car right in. I did and Mark Svenkeson took a look at it and had it repaired in less than 30 minutes. No charge! Wow!! This is a company that stands behind their products. This is what a dealership should be.
Don exercised patience and helped us pick the right vehicle. He knows a lot about Volvos and good music. Jonathan made sure we understood the lease terms and options. We highly recommend this great team.
I have driven a Lexus ES 350 for the last 10 years. I decided I wanted to trade my sedan for an SUV and had heard the new Volvo's were worth taking a look at so I decided to take a look. What I had heard was correct. Not only is the car comfortable, loaded with technology and fun to drive the salesman, Don Morrison was knowledgeable, not at all pushy and available to answer my many questions through my decision process. Now that I have been in the car for a week I know I made the right choice. Thank you Don! I love my new XC60.
Kevin, Ed, Bob, Bill and the staff went above our expectations. They were in constant communication throughout the purchase. The car was delivered as promised and would highly recommend this dealership!
I recently purchased a PASSAT from VW Newtown Square. Everyone was professional, helpful and patient. I particularly want to thank and commend our sales person, Jeff Deacon. He tried to help us make a decision but was never pushy. It was certain that he wanted us to buy whatever we felt was right for us. And when we picked up the car, he spent a great deal of time helping us figure out how everything worked. I highly recommend Jeff and the entire team at Newtown Square VW.
Just purchased a 2019 Jetta SEL, talked over phone and text so everything was pretty smooth, went in planning to purchase and in about 2 hours left with my new car. My brother bought his car here 2 months ago so I felt familiar with them already. All very nice and had a great experience overall.
We worked with Vinny and I would highly recommend him as your sales consultant. He is very knowledgeable about these vehicles and their safety features, which was one of the main reasons I was getting a CX-5 with the Grand Touring trim and Premium package. We told him that we wanted to buy the car cash and get out of there quickly and he made this happen. The only thing I would recommend to this dealership is to get some half and half or heavy cream for the fridge by the coffee machine instead of having just the powder creamer.
I want to say that everyone involved with my lease purchase was exceptional and went above and beyond to get a seriously great deal on my Jetta. I can't thank them enough! Thanks especially to Bob Staub, my sales associate and Billy in Finance.
Great dealership to work with. No pressure, no playing games with price. Salesperson (Tony) was excellent...very knowledgeable, responsive and professional. An overall good buying experience. Got the car I wanted at a very good price
I have never purchased a vehicle where I can say that the entire purchasing process went perfectly, until now. My sales person was Rob Staub. He was extremely knowledgable on all aspects of the car (Atlas SE). Rob was great explaining the different options between the S and the SE as well as the SEL. Not once did I feel pressured to buy nor did I feel like I was taking too much time. When we finally made our decision the sales manager, Ed, came out and quoted me a price that was considerably lower then another dealership that I had visited. We agreed on the price and I was then introduced to Bill Belland who took care of the finances and paperwork. While doing the paperwork the General Manager, Andy George, came in to introduce himself and insure that I was happy with everything. Finally, Rob took me out to the car, paired my phone, setup my radio favorites, explained every button and accessory...etc etc. Perfect from start to finish! I'll be back!
The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
Nice and friendly salesman, service was very polite, helpful so far love the place, love my new Jeep Cherokee, nice place to wait for service, MY SALES PERSON NAME IS TAZ, KEEP IN TOUCH WITH ME VERY NICE
I have had the pleasure of working with Jenna on numerous occasions and I can say that she has always been the most professional yet down to earth person you could ever work with. She took the time to explain everything to me each time and made sure I was getting the best deal. I make it a point now to always make sure she is doing the finance part of my deals so I know I don't have to worry about everything. She gets me in and out quickly with exactly what I came in for.
I had a short timeframe to purchase a new vehicle due to an unexpected break down, The team was friendly and fair and gave me a good price without having to pull too many teeth .
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