My car buying experience at King’s Volkswagen couldn’t not have been any better.....Mostly because of Ignacio Rada....he made the whole process a lot smoother. He is a friendly, upbeat, and honest person who does anything in his power to get you what you want. He does his homework telling you about the latest features of the car you might want to buy. He was always available and willing to go out of his way to work with me. Even picking me up to make my purchase. He followed me throughout the whole process making sure I was taken care of, being there every step of the way.
He genuinely cares about his customers. I am sure the rest of the sales staff is just as professional.
Would definitely do business with them again if I need to.
Great place to buy a car.
Wonderful staff, they make the buying process very smooth and easy. Customer service is excellent. Sales guy Paul is great, shows he really cares and goes the extra mile. Jared accounts person is also great. Highly recommend all
Not much I can say. I inquired about a specific car on their website. I got several emails stating that someone would contact me. I got more emails asking how they could help me... like they never read my initial email asking about a specific car on their website. Finally I drove to the dealer only to find that car was sold the night before..... but they had plenty more at several thousand more than the car I asked about. I am undecided whether I would recommend this dealer to a friend. I would not UN-recommend them at this point.
I was in the market for a new vehicle and found Ourisman Honda of Laurel very easy to work with over email/text unlike other dealerships. They were able to provide me with a written detailed cost of our final agreed upon price which saved me time once I got to the dealership to complete the purchase. Some other dealerships were not willing to put anything in writing or weren't very timely in their responses.
I also had the best sales rep, Chuka! He was very knowledgeable about the vehicle and I did not feel rushed or pressured during my test drive. On the day of my purchase he was there to greet me and help me through the process. He even so kindly asked if he could help move the process along by moving my belongings from my old vehicle to the new vehicle which he very meticulously put in the same place. That was a big help and saved me time while I finished up the paperwork. He has also been very responsive in answering follow up questions I had after the vehicle purchase. Highly recommend buying a vehicle here and ask for Chuka!! He goes above and beyond!
The Sales Manager is Issac and he knows the business inside and out. He's great with educated buyers. Tell him what you want and if they can do it he will; simple as that. Our favorite salesman is Margarita. She is knowledgeable and very personable. Buy from her and you'll leave with family. Planning to purchase another VW once they can sell TDIs again. This will be our fifth!
It was great from start to finish, their service team are gr
by Danejah master from DealerRater.com
November 1, 2018
They made some thing that I thought was impossible , possible, from start to finish it was a great experience, , love these guys, they even fed us snacks, it was getting kind of long on the time part, which I know is normal, kudos to these guys and gals , all of them.
I would like to give a thumb up to our sales person Vinny! We did not make our decision to buy the 2019 VW Jetta during our test drive day (even we really like the car) what we like was that the sales person took the initiative to message us (not by calling directly) to follow up with us about our decision, he was very patient and continued that for about two weeks (frankly speaking we might not end up getting the car if he didn't do that). It was also a very good experience during the day we were buying the car, the team (manager, financial personnel) has made sure we get our car during the day, they were very attentive and the process was very efficient. The after sale service was excellence, Vinny does care to message and asked us if we are doing OK with our new car and provided us lots of information we needed to know, he has also scheduled us immediately to have us to get the cilaget done. We got a very good deal on our 2019 VW Jetta and is more than happy to recommend VW Fairfax and Vinny to all of you 👍👍👍
Kudos to Emmanuel for helping us find the Golf 4Motion we wanted and for working hard to meet our budget. We're glad we didn't have to drive too far to find it! Thanks to the Finance Manager and Kyle Nam for working with us. Look for Emmanuel Dugbartey if you're looking for a VW in Northern Virginia, he will go the extra mile to help find your car and meet your needs. It was a team effort!
Rarely has photo of XC40 or interio/exterior color
by Sa Sc from Fairfax,VA
August 6, 2018
For someone who doesn't want to waste time going to a car dealer, PLEASE post the actual photos of the XC40 that you have in stock. Or at least provide accurate interior and exterior color information. Im tired of seeing stick photis or no photos. Other dealers in the area provide this for their XC40s I stock, but not you. It makes me think this dealership is less up front before I even set foot in the door.
Alex was our salesman and for how busy he was did a great job for us. Personable, friendly, and quick to find answers to our questions that he couldn???t necessarily answer himself. Thanks Alex. We bought a 2019 Impreza and we love it so far. Saturday is when we went was very busy so it took a while to go through the process and the overall experience. That???s really the only reason this wasn???t 5 starts.
Coming in for a older car left with a brand new one!
by 10010783Chs from DealerRater.com
November 5, 2018
The service here is outstanding! Everyone is super nice and will make sure you leave with a vehicle! I???m super happy I decided to go with this company! Definitely recommend for anyone looking for a new vehicle!
Jason and Mike worked after hours to get me into a new (2019) Colorado. I appreciate the friendly no complaints can do attitude. Jason also gave me a follow up call a few days later to see if everything was good. Thank you guys! Tim
We've been looking for a Suburban with specific options and color combination. David Harrison never gave up the search until he found the perfect one! All of our boxes were checked and it's beautiful. On top of finding our perfect Suburban, we got an outstanding trade allowance for our Tahoe. We couldn't be happier.
I enjoyed the time and attention given to me at this dealership. Everyone with whom I came into contact was professional, courteous, and helpful. Once I began to work with Alex, he made sure to ask me the right questions about my needs in order to put me into a car with which I am extremely pleased. Thank you, Alex! A VW Beetle was the car that got me through college in the eighties, and it made me appreciate the style, tradition and craftsmanship. I am happy to continue with this family of motor vehicles.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.