The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
Tim Bishop was a class-act! A genuinely good human being.
by PassatDriver from DealerRater.com
October 10, 2018
Tim Bishop helped me through the buying process and jumped on the phone with me whenever I needed to speak with him. Tim Pullo also stepped-in and really saved the day, as well. I truly haven't had an easier, less stressful experience with a dealer. I would recommend Tim Bishop to friends and family.
Tim is a nice salesperson, he is patient for helping customer the whole process, the only thing he can do better is to call back certain customer on time. Try not to let customer expecting the phone call too long.
Tim and Minteman helped my wife and I get into a beautiful certified pre owned golf tdi. Couldn???t be happier with the car. We were referred to Minuteman by a friend who recently purchased a car as well, and the service was worth the drive, as promised.
Ken squires is a great salesperson operations manager hiooked me up with a great salesperson and showed me a new Vw Jetta which I purchased he spent time getting me the best price one price no bartering
The services I took my car in for were a few recalls that weren't taken care of by previous dealer, alignment and other various repairs. They are very thorough with their work and the team in the offices recognize your concern and assist where it's needed. One service, I noticed a piece was a little off and they are currently in the process of replacing that piece. Thumbs up.
It was a very good experience purchasing a used vehicle from Volkswagen Gallery. AND, I think we got an excellent car out of the deal..... and prices were much lower than at another VW dealer where we had shopped. Sales staff was great (thanks Tony!).
Scott, Nelson, and I???m embarrassed to say I cannot remember the name of the finance guy but all these gentlemen were excellent. They were knowledgeable and efficient no one was pushy. They made you feel like they wanted your business NOT like they were doing you the favor. And for service, no one better than Yulissa! Overall an excellent experience.
Purchased a used Volkswagen Passat with the help of Scott
by RB19 from DealerRater.com
November 29, 2018
Purchased a Passat with the help of Scott. He was very helpful throughout the whole process including after purchasing the vehicle and coordinating my car being serviced. As far as the car, I bought it used and was in very good condition.
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
Bill McGrath was my service advisor. He was very professional, did everything he said he would do, kept me informed and wA very good experience.as very courteous. He stayed beyond closing time to make sure I got my car as promised.
Tim is the kind of sales guy you would want to do business with. He makes your visit enjoyable and you feel that you are cared for. He gives you all the time that you need and is efficient in answering all your questions, giving you the guarantee that you get the car that really want.
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