Was looking for an inexpensive diesel Golf. Found at IDE have sent a request. Got very informative respond from David who provided all the information I needed.When I came over ( from Buffalo area) car was ready and the rest of the transaction was easy! Highly recommend.
I have never had a buying experience like I had at Dick Ide Volkswagen. Past experiences have been to haggle and feel like you are being taken advantage of at other dealerships. Not at Ide. Their pricing was at the average or just below on all websites I did research on. Part of the deal was a by back of our TDI. Which because of mileage difference. We were unable to get the check. Ide found a way to make it happen and allow us to drive our new Tiguan home. I can not say enough good things about Christian and the others taht helped us.
This was the most stress free vehicle buying experience I have ever had. Christian treated my son and myself like family and listened to what we wanted! I'm so impressed with the communication, the attention to detail, and the comfort that we felt. In the past I have always dreaded the "car buying" experience but I would highly recommend IDE VW and particularly Christian Sargent to anyone! Thank you for making this a positive experience! Rennee N. Crofoot
David Ruzhansky, salesman, was available to answer all my phone calls and questions. He was there at 9 a.m. and the car was ready. Being from out of town I was on a timeline and did not want any delays. Purchase went purfact. The 50" t.v. I got for a "black friday" purchase made it that much better. Thanks to all at Ide VW.
Working it???s Christian Sargent was a pleasure. No pressure, only the facts and answers to our questions. He got us the Tiguan we wanted and the whole process was flawless. If you are thinking about a VW, Ide is where you should go, and Christian is the person to ask for.
Had an awesome experience here at Ide Volkswagen, everyone was nice, polite, and friendly!! My salesman was on his game from the start had no issues at all, never felt pressured about anything and walked out of the dealership with a smile on my face and no worries. My Finance Manager was Fantastic as well, he was straight to the point, no BS, explained everything that was happening with the sale, couldn't have asked for a better sale, you don't find dealership like Ide Volkswagen, they are phenomenal. So so so pleased and happy with my decision. Would highly recommend!!
I worked on and off with Ide for months hunting down the right car for me. They were always very patient and helpful. No rushing, no tricks, always clear about what everything was. The price I got was fair based on research I did looking at all the price reporting websites and forums. Big thanks to Christian and David! The final paperwork and financing set up was also much faster and easier than I experienced with my last car purchase somewhere else. I will definitely recommend people to go here.
I helped a good friend Wendy shop for a used Toyota Camry. We looked at countless used cars all over town, mostly via Craigslist. We saw a lot of not-so-good cars. But we were both very impressed with a car at Oz Brothers, and ended up buying it. Oktay (Oz) was easy to deal with, fast to respond to questions and messages, and straightforward about the condition of the car. He was able to negotiate (somewhat -- since the car was listed at a decent price to start with, not overpriced like a lot of used car dealers). And after the sale, he spent over an hour getting my friend familiar with the car, syncing her cell phone, demonstrating features, etc. I'm writing this review because my friend is too busy, but I want people to know that Oz Brothers is a solid place to shop for a used car.
Excellent customer service best car dealer in Rochester I will recommend these car dealer to everyone I walk in and walked out with a car same day they know what they doing the management is very professional
I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
The staff was inviting and friendly. The inventory was priced fairly and competitively. The staff worked to meet my financial needs and exceeded expectations. I would recommend this dealership to my friends and family without hesitation.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
by JM, escaped from the “luxury cliches” from Rochester NY
April 30, 2018
After BMWs and Lexuses, looked at MANY lower priced SUVs.
CX-5 AWD remarkable! Great looks, lively, luxurious and fun!
Shawn Bishop laid back but dialed in...great experience
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