My husband and I just purchased a new sport wagon, which we love. We had our 15 month old son with us and Andre made the process quick and easy. He made sure that we were taken care of, loved everything, and knew all of the features we were getting. I highly recommend this dealer and Andre!
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Our experience at the Dean Team Subaru was great! The staff was very helpful and nice. In particular we had Andrew Scheetz as our salesperson and he was wonderful. He was very knowledgeable about the Subaru we purchased. He was very helpful during the test drive to point out all the features. All in all a wonderful experience. We drove here from central Illinois and would not hesitate to use this dealership and again. Can not recommend them enough.
The sales team were very professional - friendly, available and ready to answer questions; but never made me feel pressured. Their approach was consultative as they helped me prioritize features/attributes of the VW models and trim levels to find the car that best suited my family's needs.
Marcus & Matt were top notch! Our transaction was quick & easy. We got the exact new Rogue in our preferred color & options for not a penny more than price we wanted to pay. Everything from intial negotiation to signing the finance terms was extremely transparent and upfront. Would recommend!
Our sales person James Logston made this purchase one of my best car purchasing experiences in the 40 years of my car buying years. He knew what he was talking about throughout the deal. He was able to answer all our questions. We went in with the feeling of this was going to be a bad thing, but shortly after the first ten minutes or so, we began to feel comfortable in what we were about to do. I would refer James to anyone who is in the car buying market, be it used or new.
Probably our best experience buying a vehicle. Our salesman Marcus Costa was great to deal with. There was no pressure and we did not feel rushed as we drove several vehicles before making our final decision. He made sure we had all we needed to make an informed decision. Definitely recommend.
Satisfaction begins with your salesman... ask for Cory Reno when shopping for any Auffenberg car. He's personable and knowledgeable. Easy to work with. We bought a Nissan Murano and couldn't be happier! I hate to shop for a new car because most salesmen treat you like you are stupid.. not this time.. I can't tell you how happy we were to have such a courteous salesman. Love our new car and love the experience we had at Auffenberg this time.
Excellent overall experience for buying my new Nissan Maxima.
Very friendly, knowledgeable staff and they work with you to get you the best deal. Highly recommend everyone to visit this dealership if you are looking to buy a car !!!!!
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