I have done business with CVVW several times now and have ALWAYS had a great experience. They are under new management and the place has a energetic and professional feel about it. They were polite, attentive, and they offer some of the best prices for regular maintenance service in the area.
TWO thumbs up!!
CAR TOWED TO DEALERSHIP AFTER HOURS ON A SUNDAY. SALES MANAGER HAPPENED TO BE IN AREA AND WAS EXTREMELY HELPFUL IN WRITING NOTE TO SERVICE AND TAKING CHARGE. SERVICE DEPT WAS VERY HELPFUL AND RAN TESTS ON MY CAR AND REPLACED BATTERY. ALSO CHECKED TIRES, ETC. AND NOTED DIFFERENCE IN AIR PRESSURE FROM SERVICE AT ANOTHER DEALERSHIP 10 DAYS PRIOR. TRANSPORTATION PICK-UP AT MY HOME SO THAT I COULD PICKUP MY CAR. POLITE, ACCOMMODATING, AND VERY HELPFUL AND INFORMATIVE EXPERIENCE. THANK YOU.
Having the car serviced there was a pleasant experience. The service advisors (Adrian, George) are knowledgeable, kind and accommodating. In fact all my warranty service happened here, even the replacement of a window regulator under warranty when the car was 36 miles past the limit. They walked the extra mile and asked for VW permission to do it. Great place. Keep up the good job.
Overall experience was really good. I did my shopping all online and both the internet sales manager Keith and the general sales manager Robert excelled. Robert gave me an amazing deal that I could not turn down, so I had to take the drive from LA to Palm Springs.
Facilities are amazing and I was taken care of right away and offered nice cold water...it was 120 degrees outside.
We first thought we had an issue on the car, and Robert called in a tech, even though it was Saturday and nobody was there. Turned out it wasn't an issue after all.
Only downside, if any, financing took forever. Guess that is normal these days, at some point somebody needs to explain to me why running your credit takes over an hour.
I had fun while waiting though. Great guys at the studio.
Over all, I would highly recommend this dealership.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.