I definitely would buy another vehicle from here if the opportunity arose. Sam Lien was great. I came with a 2 year old and he made us both feel very welcomed. He went above and beyond what I expected and made the buying process painless. Even colored some with my daughter. The same could be said about Rollen Otness, who did the financing part. Thanks again guys. Take care
We left another VW dealership in the Metro because we weren't happy with their service. That was 6 years ago. We only have our VW serviced at this dealership. We have purchased 2 vehicles from them and they have managed to make it less stressful than others. See Micheal in Service or Darrel Hanson in Sales. Keep up the Great work everyone!
I cannot say enough great things about the dealership and my salesmen, Rick Dutton. Rick has sold me 4 cars and every time was honest with me through the whole process.
My most recent purchase he listened to my needs in wanting another vehicle and after the test drive and the price point he asked me what I thought. I loved it right away he responded with, "This is your Unicorn, this is what you were looking for!"
Rick has always gone to bat for me and frankly gone above and beyond to make it work out. I am going to be a customer of Volkswagen of Inver Grove for life thanks to the whole team, and especially thanks to Rick for not only making me feel like a valued customer, but a valued person.
I???m the midst of mourning my Wrangler, I called AC Motors asking about a new Jeep at their Bloomington location. I spoke with Mike. In spite of my sour attitude, he was easy going and kind. I had a no hassle test drive and was not pressured to buy. When I expressed interest in a more expensive model, Mike explained that spending less was the smarter choice. When I decided to go with the purchase 48 hours later, the buying experience was positive and painless. I was offered a surprisingly high amount for my trade. The financing person was easy to work with and put me at ease. My credit is not awesome (thank you ex wife) and they found me a good rate. The entire event took less than an hour. I waited a month before writing this review to ensure the vehicle was sound. A buyer should feel good about working with AC Motors. Talk to Mike.
THIS IS MY FIFTH PURCHASE / LEASE AT WEST SIDE - MAURA HAS BEEN MY SALES LEAD EACH TIME , HER CAR KNOWLEDGE IS SECOND TO NONE , PLUS SHE HAS A HANDLE OF ALL THE LATEST LEASE PROGRAMS . SHE IS THE BEST !
The folks in service were all pleasant to interact with, from the smallest thing to going over the status of my vehicle and what services were needed and/or recommended. Clean, friendly atmosphere. They were the wonderful balance of knowing they were there for me, but never intrusive. Thanks!
Because of personal circumstances I was unable to physically travel to the dealership. They were reasonably priced, professional and very accomodating. I look forward to meeting Betsy in person when I'm in the Hudson area.
I was looking for a very specific car and thus conducted a nationwide search. I was a bit nervous because while the appeal of shopping on-line adds so many more possibilities, I had the natural apprehension about not actually seeing the car. Alex was terrific. He patiently took me through the process. I had the car inspected. A problem was found with air conditioner and Alex had the compressor replaced. There was a small hiccup in shipping the car, but that had more to do with me living in rural Oregon. Alex waited patiently for the shipping to be completed. The process was painless and I would defiantly recommend this dealership. Especially, if you are thinking about buying a car on-line.
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
I'll drive miles to purchase a car at Luther Brookdale
by bechinina67 from DealerRater.com
December 5, 2018
We bought our 1st VW there when we lived in Wisconsin. Then we moved to Texas and we drove all the day to Minnesota to purchase our Golf Wagen 4Motion. You might ask why? In Texas, we have VW dealerships but not as friendly, professional and with a staff who helps you to have the best deal. We had only four days to bring the car home and the staff they gave us a great car with an awesome deal. We had a good time and a fun trip. We would drive again for our next VW.
It was a pleasure working with Jason through out the process, from calling for the appointment to picking up our car. He was friendly and professional. He told us what we should expect, listened to our questions and answered them truthfully. The car was also washed and brought in for us from the cold when we picked it up.
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