My sales associate, Nermin, was simply outstanding! He was friendly, personable, and knowledgeable about the vehicle. I came in towards the very end of the day and he encouraged me to take the vehicle home so my wife could also drive it. Even though I did not buy the vehicle, I would return to Billions because of my experience with Nermin
Reason I give it 3 start is because the appointment was set up by VW of America, when I brought car in I advised the issues I know of the car and was told that they could and would only check the issues given to them via work order. Was advised if I need to have something else checked I would need to set up another appointment because they didn???t have time. Initial issue seems to have been resolved so far but car still has other issues that they didn???t have time to resolve. Prior to this had a horrible interaction with them this time around they seemed to be a bit more professional
My experience at Adel Chrysler was the best I've had with car dealerThey were patient with me, not push. They worked with me to get a good price and extra. Ben and Myles made me feel so welcome and worked hard to get me what I wanted. Steve made sure I understood the paperwork and made the process enjoyable. I will trade with Adel Chrysler again and recommend them to my friends and family
Work was done in a timely manner. Waiting area was comfortable and staff was friendly. The only thing they could have done better was offer me something to drink. I waited for just over a hour for the service.
When we first went in we were not sure of what type of vehicle we wanted. The sales team showed us some different options and talked to us about what would best meet our needs. We are very happy with our final decision.
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