Very impressed with the level of proffecinalisim of the sales lady Nicky and also Paige the finance director, both Nicky and Paige went out of their way to accommodate me and my wife.
so far, so good!
by sspro from Lansdale, Pa
December 23, 2018
Found this particular model (R-line w/lighting package))with 16,500 miles on it. Bought it 4 months ago, put 2,500 miles on it with road trip to Florida...no issues (and upper 30's on mpg highway)5, 000 miles overall. Ride and comfort good, lots of storage/leg room, technology excellent (had 2009 Jetta prior), and many comments on good looks. Still have year to go on warranty, don't expect any issues.
I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
No major problems
by Joe from San Antonio texas
January 3, 2019
I feel that this car is great for the money, it smooth fast comfortable quite and has nice features such as back up camera and nice touch screen.
Great experience and salespeople. Processing is in my opinion sucks. It takes entirely too much time. Needs shortened or streamlined. Overall experience great thank you
Enjoy the ride
by Happy girl from Yorktown va
December 2, 2018
I like the feel and look of this vehicle. It drives very smooth. I was surprised to have to make repairs so quickly especially with such low mileage. Everything was covered under my warranty so that was nice. Over all it’s a nice vehicle. I get compliments on it all the time. I love how much space is in it.
I had a pleasant experience with the service department on my vehicle with The Works special, an oil change, tire rotation, brake inspection, belt inspection, and a wash. My advisor was Frankie Garcia . He was very courteous and helpful, going above and beyond the normal. A great help to me.
Best bang for dollar
by Longsday from CA
November 18, 2018
I’ve owned this car before but an older one the room on the inside you can’t beat for the price and it’s German. Feels solid when your on the road especially with kids in the back great family sedan for my money
We was looking for a car for my daughter and meet Anna Secrest she was our salesperson and she is very awesome. I highly recommend if your looking for a preowned vehicle go see Anna Secrest.
Really great car for the money
by MattY from Doylestown,Pa
December 17, 2018
This is the 5th VW I’ve owned & the first Passat I’ve owned. Very impressed with the craftsmanship, reliability, and the interior is very spacious. Gets great gas mileage, performance is good, and love the styling of the R-Line package. Would definitely purchase again, but would choose the V6 as the performance of the 4 cylinder is average. Overall I would recommend this car for anyone looking for a great car for commuting, and for hauling around the family. Has plenty of standard features that you would pay extra elsewhere.
Sales experience was good, Tim White was nice and polite through the transaction. The vehicle only had one key and I asked about checking into another key. Seems they just forgot about it and me after the sale. I basically felt ignored. They have finally contacted me with a few options. I feel this part of the process could have been better.
I will drive this car until the wheels fall off!
by HappylifeVB from Virginia Beach
November 13, 2018
I am rough on vehicles! With that being said my VW Passat has been the perfect fit for me and my lifestyle. With 2 kids and a dog, the VW Passat offers the comfort of a family car, while still being sporty and sleek. Great on gas!
This car is a great vehicle, plenty of room and comfortable. Great sound system, leather heated seats , and huge trunk. I was involved in an accident and the car is very safe and i survived a bad crash!
I have dealt with Tranum for years. I was approved in August didn't purchase then and returned back in October. My information was still active and I was approved. I was on a time crunch and Dan stepped up his game. I walked in that morning and before lunch drove off with my 2017 VW Passat! He was very fast with getting information on vehicles I was interested in. I was able to test drive and the team worked quickly. If you have dealt with Dan you are dealing with good people.
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
Volvo - Received great service during an oil change. While there we decided to trade in my XC60. Received great service from Shay, very patient and polite!
Everyone we dealt with had the same polite and positive attitude. Great job everyone!!
My Passat Rocks!
by The Count from Indianapolis, IN
November 29, 2018
The only thing bad about my Volkswagen Passat is where I bought it. Besides that, it has been a great car. I drove it from Indianapolis to New York City and it averaged 36 miles per gallon. It is also a very stylish and comfortable car. I love it!
When we went shopping for a new SUV, we met Drew, who gave us the best service we could have hoped to get. He was very thorough going over the vehicle and answered all of our questions. He wasn’t pushy and made it clear to us that it was important to get us into the right vehicle even if it meant he didn’t sell us a car. If you’re looking for new car, I highly recommend you go in and ask for Drew, you won’t be disappointed.
Has everything I needed in a luxuary car.Good powe
by Lon Phillips, Retired from Blue Springs, Mo
November 8, 2018
Plenty of power and very comfortable ride. Looks and feels like an expensive lux. car. Very responsive. Just took a 6k trip, very satisfied with performance and quality. Cruise control could keep up on hills better is one concern and air conditioner sometimes takes to much time to cool.
We have leased 2 cars this year. The first a red 2018 VW Bug convertible that my husband saw on the showroom floor and had to have it. The second 2018 Volvo XC60. The only SUV that my husband liked. Eddie Palmer was our salesman both times. He is very knowable about the vehicles he sales and a very patient young man. I am a shopper and he showed me every vehicle that I was interested in without any pressure. My husband is the buyer, but will not tolerate a pushy salesman. Eddie and the other staff members at Garlynn Shelton are GREAT to work with!
One of the nicer cars I've owned
by Gacostajr from Riverview, FL
November 2, 2018
This car has plenty of space especially in the rear seat. Plenty of power and gets really good gas mileage on the highway for the size of the vehicle. I got a great price on it and comes with all the options you can think of for the year and how much do vehicle cost.
based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!
I bought a used 2015 Nissan Altima, totally, over the internet from Lucy Skirvin at Dodge Country Killeen. She was very patient (emails) and handled all the necessary paper work and financing. I bought the car, sent her a credit card deposit and the next day arrived at Dodge Country to finish the deal. I was met in the parking lot by Raul Rivera and he had reserved an upfront parking space for me. Then less then 30 minutes later I was in the finance mgrs. office signing the deal. Since I live 98 miles from Killeen, Raul got Christopher Rodriquez and Nick Schroeder to follow me home and deliver my car! Dodge Country made me feel like a VIP and I have never been treated so professionally at a car dealership. I will surely buy my next car from Dodge Country, Killeen and recommend others experience this dealers Pro Customer Service. This Dealership has set the bar very high for other Dealers to match there style!
Most reliable car I've owned. I love it!
by JanetNY from Staten Island, NY
November 10, 2018
This car meets all my needs and standards. It has heated seats, USB ports, very comfortable and plenty of leg room. Great on gas. It's a beautiful car. I love my car!
Its was very helpful for me. It sorted out many of the vehicles the way i wanted and helped me find exactly what i wanted. It also gave me good and fair prices which for me is going to help a lot to help me get the car i need to go off to college.
Good Reliable car
by HHIRes from Hilton Head Island
October 26, 2018
Great car , looks good , plenty of room in the back seat, easy on gas , great car for running around and doing errands
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