I recently purchased a vehicle from this dealership and I must brag on their service. From my salesman, Lawrence ???Quinn??? Malveaux to the business manager Lauren Johnson. Both of these guys made my experience an awesome one!! They did everything possible to help me with my purchase and I am truly grateful!!! If you are looking to purchase a vehicle; find them at this local dealership.
i have had way to many problems with this car.
by brian N from fort worth texas
October 29, 2018
based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!
Recently visited VW of Lake Charles... If having your car serviced can be routine and a hassle then you need to be going to VW Lake Charles. Beautiful facility, extremely professional service techs and staff. They show lots of individual attention to you and your car. Thanks everyone!
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
I scheduled to have the recall appointment with service department. I was concerned as to rather they would be able to service the recall since it was a body recall not a mechanical issue. This dealer ship does not offer auto body repair. They assured me they would be able to perform the recall. The process took about45 minutes.
Spacious classy car
by Shannonspino from Brunswick Ohio
January 4, 2019
I love the space this vehicle has. 5 adults fit comfortably and I get compliments on it all the time! Drive smooth and love all the features VW offers
i use them for my regular vehicle maintenance. They always offer excellent service. Very quick to get the job done correctly and work with my schedule well. Staff is extremely helpful and friendly. They make sure to give me a checklist and explain everything done to my car when I bring it in.
Very reliable easy to drive.
by G and B from Wellesley, Ma
January 12, 2019
Very impressed with all the features. More leg room than our BMW it is like flying jet blue. The car drives well,very comfortable and fun.
Best dealership and buying experience! They beat every price and it???s the best experience I have ever had at a car dealership! I have bought several vehicles here and Lesley goes above and beyond every time! She makes it a simple and fast process!
No major problems
by Joe from San Antonio texas
January 3, 2019
I feel that this car is great for the money, it smooth fast comfortable quite and has nice features such as back up camera and nice touch screen.
Fast excellent repairs.
I thrust my vehicles to the manufacturers and their designated service providers.
The car is very sporty and handles like a dream!
by lisa70usa from Hamilton NJ
January 2, 2019
The car has met all of our needs and is very sporty. There is a lot of leg room in the front and back of the car. The trunk space is great! I also love the Apple Play feature!
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