We didn't deal with the Lynchburg office in person, but when I spoke with the lady in finance( I am sorry I don't remember her name) she let me know that they can ship the vehicle to our closest location. That to me is customer service! Our application was simple and we got pre qualified. Next car will be a CarMax car !!
No major problems
by Joe from San Antonio texas
January 3, 2019
I feel that this car is great for the money, it smooth fast comfortable quite and has nice features such as back up camera and nice touch screen.
based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!
These two were very professional and great personality. They did everything in timely manner. They were very polite and knowledgeable of the merchandise they were saleing
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
Yes I went and tried out a vehicle on Friday and I have challenged credit and they were working on getting me financed and they said they needed to get it financed on a Saturday and he would call me but I never heard anything back from them so I was very disappointed and then lack of response I feel like they should have followed up with their customer either way it went
Spacious classy car
by Shannonspino from Brunswick Ohio
January 4, 2019
I love the space this vehicle has. 5 adults fit comfortably and I get compliments on it all the time! Drive smooth and love all the features VW offers
Everything about our experience was terrific! The dealership (including the restrooms) was spotless! Our Salesman, Randy Enloe, was outstanding. He explained everything about our new vehicle in great, easy to understand detail. He was able to answer every question and made us feel very comfortable about the transaction. We would recommend him to anyone looking to purchase a Subaru. Each person with whom we had contact was pleasant and we felt no pressure. The Dealership really worked with us to make a good deal.
Enjoy the ride
by Happy girl from Yorktown va
December 2, 2018
I like the feel and look of this vehicle. It drives very smooth. I was surprised to have to make repairs so quickly especially with such low mileage. Everything was covered under my warranty so that was nice. Over all it’s a nice vehicle. I get compliments on it all the time. I love how much space is in it.
Darren Miller could not have been a better salesman! He knew exactly what cars suited my needs and narrowed down my search quickly based on the criteria I gave him. He was very knowledgeable about everything and had a nice hustle to getting everything done quickly and efficiently. Darren was extremely professional, friendly, and his customer service was truly outstanding. I would and will highly recommend Darren, as well as Terry Volkswagen Subaru, to friends. Sincerely, Kyle Balchik
Is one of the cars the most I like
by RMCruz from Las Vegas, Nevada
October 28, 2018
The model is one of the best spaces for me, great sound and comfort. Great saver gas and reliable. In overall its a good car.
From the time I agreed to buy the vehicle to the time the vehicle was ready, was two months. But if you can handle that, I have nothing buy good things to say. I got a great vehicle, at 30% less than the blue book value, repairs included.
I'm thrilled with my vehicle, and I'm happy to wait a couple months in order to save several thousand dollars! If you don't need the vehicle immediately, I wouldn't go anywhere else.
sexy car, not great in the snow
by No Screen Name from Brooklyn, New York
January 10, 2019
Meh. Looked nice. Fishtailed in the snow. Overall ok. I had a diesel and when there was a gasoline shortage and lines were crazy or there was no gas, I was golden!
I have purchased five different vehicles for my family over the years, most of which being repairable vehicles, but my daughter's was a running & driving trade in. With every vehicle I've purchased from George, it's been a smooth process of finding exactly what we were looking for, including parts and labor, within a reasonable time frame and our budget. I continuously refer friends and family to East Coast Auto Source for their parts and vehicle purchases.
Not a bad car
by Momma Bear from Dover, De
August 21, 2018
This car was bought 3rd hand and while it’s not in the best shape right now it would be a great reliable car once it was fixed up. It has all the necessary bells and whistles and a comfortable ride.
Thanks George. We are very happy with our new truck. Hope to buy from East Coast Auto Source again!
Best car with 5 star safety features. Its great
by Jada42456 from Concord, ca
September 25, 2018
This car has been my favorite of all. It reliable, comfortable, stylish doesnt look like a granny station. The stero is great, sunroof,heayed seats, I could go on I've owned m
A car since 16 now 60. Its handles wonderful, g
Excellent get up and go if you get in a jam. Cant say enough.LOVE IT LOVE IT LOVE IT. AND ITS EXTRA SAVE. ITS German !!!!!! H
Only one small. Thing v6 not the best gas. Ut a lot lot worst out there im sure
Although they're in the middle of nowhere, I can say this is quickly becoming my top reccomendation for friends looking for something new to drive, whether it's an everyday vehicle or something fun like a boat or motorcycle. I started with an old Cadillac Deville I wanted to rebuild for my son, and because they were so helpful the first time around, I've made trips back to get vehicles for my daughter, wife, and myself since. The folks at East Coast are a friendly, helpful bunch who will make sure you're a satisfied customer from the time you arrive to the moment you leave. I would reccomend them to anyone!
Great on gas mileage.
by BJLIONS from Calumet MI
December 3, 2018
I drive a VW PASSAT as my daily driver, dependable. Turbo is nice for going fast. Only bad thing is trying to get parts since it is foreignly made. Found a good site, problem solved.
The whole process was simple and easy. Nelson Harvey and Rick Norman were great. They followed up on every detail. I have purchased ten cars from Terry VW Subaru and have had the identical experience every time.
so far, so good!
by sspro from Lansdale, Pa
December 23, 2018
Found this particular model (R-line w/lighting package))with 16,500 miles on it. Bought it 4 months ago, put 2,500 miles on it with road trip to Florida...no issues (and upper 30's on mpg highway)5, 000 miles overall. Ride and comfort good, lots of storage/leg room, technology excellent (had 2009 Jetta prior), and many comments on good looks. Still have year to go on warranty, don't expect any issues.
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