My brakes gave out on my 16-year-old Forester as I was leaving town and heading home--I was in Pittsburgh visiting my mother. I had been toying with the idea of buying a new Subaru, and the repair bill was what tipped me to making the purchase. At first no one would pay attention to me when I went down to the showroom, so I was watching TV and planning my car future when Greg Johnston came into the room to deliver keys to a new buyer and I engaged him in conversation. He was friendly and offered to help me then and there--even though it was near closing. I never felt rushed and he took the time to explain everything to me about the different models of Crosstrek. I came back Saturday morning and drove a new car home. I love it. Greg made the experience stress free. He had a sense of humor (even when I sort of gave him a hard time). Everything about the car was explained to me and I am planning on going back for a refresher course this week. Going from a 16 year old car to a brand new one is like going from a model T to a spaceship--and I'm no spring chicken! All salespeople should be as attentive and easy-going as Greg. I hope he's there in 16 years when I may be in the market for a new car. Until then, I can only refer my friends and family to him.
Here in Pittsburgh from Out of Town - Great Service
by eoprivate from DealerRater.com
November 20, 2018
Here in Pittsburgh because of unexpected death in family. A warning light came on - and was afraid to drive back to DC with this issue. They took me at the last minute - were efficient - honest and ordered a small interior part w/ a rip on it. Could NOT have been happier. If it wasn't so far, I'd skip the DC dealer and come back here all the time!
NICK was my salesman. I would recommend him all the time. Work with me taking the time to explain everything also going over all the tricks and new stuff the vehicle is capable of doing with it being a new 19 tundra.
Everyone was so accommodating with us as we purchased a larger, new family vehicle. Carl was incredibly knowledgeable and explained every new feature of the car to us. He also worked with us as our schedule revolves around our infant and even came in the day he was supposed to go out of town for a family holiday! I would recommend this dealer to anyone looking to buy a new VW!
Amazing experience from walking in until driving off the lot! Alexa was a very knowledgeable salesperson and made the overall experience comfortable and stress free. I highly recommend Day Apollo for anyone in the market for a new or used vehicle!!
My buying experience was wonderful. Mike Heffley was a very knowledgeable, patient, and helpful salesman. Mike Dixon, the sales manager, was equally as pleasant and helpful and made me a very fair deal. There was absolutely no "hard sale". I've never really enjoyed buying a car, but this experience was extremely easy.
Test drive went well. I looked at the vehicle that I liked and gave them a price that I was able to pay out the door and they were able to accommodate that. Good salesperson. Took a little longer than I anticipated to get the financial side done but my sales rep Caitlin kept me in the loop of where we were in line to be seen. There was a small recall they told me about at the time of sale and the service dept was closed. They asked to do the sale on Monday to get it taken care of, but I had a ride with me that day so I had to bring it back Monday for 20 minutes to get it done, not a big deal since I only work a few miles away. They did offer free shuttle service if i needed.
Stopped in to see a specific vehicle I'd found online, and was out a few hours later with a great rate. I didn't haghle much so I can't comment on that, but I felt as though things were fair. Great experience with Aaron.
Great experience buying my first "big girl" car! Being a first time car buyer isn't the easiest thing, but Tim and Jim were very helpful with the entire process. Thanks Hillcrest!
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