Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
Drives and handle better than any car I've owned
by Amy Weaver from Rice
January 23, 2019
This car meant all my needs and then some. I love the way it drives I love the way it handles it's quiet and it goes to the snow like a beast. I'm very happy with the Volkswagen Passat
Purchased a pre owned vehicle from Montrose Ford Lincoln and had a great experience. Super quick responses from the sales team (Dave) especially because we were coming from out of town. They made the buying process quick and easy.
Spacious classy car
by Shannonspino from Brunswick Ohio
January 4, 2019
I love the space this vehicle has. 5 adults fit comfortably and I get compliments on it all the time! Drive smooth and love all the features VW offers
I have purchased 2 vehicles from Kempthorn in Canton Ohio and I have always purchased the service package with my new vehicles. Unfortunately, I cannot seem to make a scheduled appointment to have the regular service performed. 2 weeks out for a regular service is absolutely absurd! And that is not a morning appointment I requested. I am only told that there is "Nothing available". My previous vehicles with a different brand and dealer have always been able to get me in with out an appointment with their "Quick Lane". Its a shame (or sham) I cannot get my recommended service done at a dealer that has a quick lane but all appointments are blocked out! Looks like I will have to make a change again away from VW. The only reason for the 3 stars would be for the sales. My salesman took the time with each of my purchases and when I picked up my cars, we went through a very in depth review of the vehicle. Too bad I cannot get it serviced
by 85Wildkit from Evanston, Illinois
December 13, 2018
Beautiful interior, awesome fuel economy, tons of front and rear leg room with plenty of trunk space! The engine is throaty and responsive. I love the VW Passat!!
Easy and friendly buying process. Cooperative negotiation.
by Wahoo123 from DealerRater.com
November 6, 2018
Everyone we worked with during the process was very accommodating and friendly. Negotiating the trade and new car price was fair and we worked together to come up with the best deal. I did not feel like anyone was trying to "beat" me or "win" like you experience at many car dealers. Thanks.
Best value, great condition, low miles.
by KarasVW from Needham,MA
December 9, 2018
Great sedan competition to Camry and Accord. More nimble then those cars, great acceleration and handling, great infotainment system with premium audio, XM radio, big touch screen and Google/Apple connect app for streaming Bluetooth music.
Love the outside look with the alloy wheels.
Great safety features with dynamic cruise control and auto stop on collision feature.
Courteous and respectful treatment by everyone we met with.
by Mingo74 from DealerRater.com
November 1, 2018
The whole process of leasing our fifth auto from Kempthorn was very competent. Each step in the process was thoroughly explained was virtually seamless. I highly recommended Kempthorn Motors to anyone considering leasing or purchasing.
One of the best cars I’ve ever owned
by Vari79 from Chicago
December 5, 2018
Nice exterior design, the leatherette interior is a saver from spills, plenty of legroom space in the back, and mostly a good feeling of safety and stabilty. The only downside is that the VW is known to loose almost half of its value after 3 years.
Went above and beyond to find exactly what i wanted.
by nnoble83 from DealerRater.com
October 30, 2018
I wanted a specific model and color at the end of the model year. They went above and beyond to find exactly what i wanted and have it brought here.
Head over heels for my VW!
by Alyssa Orcutt from Easthampton, Ma
November 19, 2018
I’ve never owned a new car and before and this being my first was such a great purchase! It’s sleek, comfortable and affordable. All of the things I would look for in a great vehicle were here! I’m one very satisfied customer.
Over the years, I have had a 1999 Jetta, and loved how it was a useful, fun-loving, little tank. It was a gift for my sons/family to get to help them enjoy driving and have their first driving experiences each be through VW. It had character and was truly what was needed. For me, the purchase of my Beetle was worthwhile and the experience through Kempthorn was positive and family-like.
Best all around sedan for the money!
by Pmiller from Raleigh, NC
October 22, 2018
German engineering, peppy engine, smooth riding w/ good cornering along with 40mpg and a long list of standard features makes the Passat one of the best affordable sedan deals out there.
Todd was an amazing help to me when looking for a larger vehicle for my growing family! He listened to my "wants", "needs" and limits and found my family exactly what we needed! I will be a repeat customer for my next upgrade!
so far, so good!
by sspro from Lansdale, Pa
December 23, 2018
Found this particular model (R-line w/lighting package))with 16,500 miles on it. Bought it 4 months ago, put 2,500 miles on it with road trip to Florida...no issues (and upper 30's on mpg highway)5, 000 miles overall. Ride and comfort good, lots of storage/leg room, technology excellent (had 2009 Jetta prior), and many comments on good looks. Still have year to go on warranty, don't expect any issues.
My daughter and I stopped in to look at another car and the Passat caught our eye. Very nice selection of vehicles. Kevin and the staff did an excellent job of taking care of us. I would definitely recommend and will most likely purchase from them in the future.
Worth the money
by happy care owner from Tucson, AZ
January 17, 2019
There is a lot of room in every area of the car, front seat, back seat and trunk. It gets good gas mileage. It is a very comfortable car to ride in.
We have had top notch & personalized service with every purchase. We are able to take our time & find the exact model & packages to suit our needs. We never felt pushed or rushed to take what was immediately available.
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
I have been leasing and purchasing cars from Kempthorn's since 1992. Your sales staff are always helpful, kind, experienced and knowledgeable each time I visit. Thank you for all you and your staff do for your customers and the Stark County Community!
No major problems
by Joe from San Antonio texas
January 3, 2019
I feel that this car is great for the money, it smooth fast comfortable quite and has nice features such as back up camera and nice touch screen.
Alec and Danny were very personable with great customer service! Danny knew exactly what I was looking for within my price range and did an exceptional job with assisting my needs. Alec had great conversation during the process of purchasing my vehicle :) Thank youuu!
Smooth, fast and comfortable.
by Mjloop from Clifton Park, NY
August 6, 2018
I have always wanted a VW and now it's a reality. I am not dissatisfied in anyway, this has been a truly amazing car so far. It's fast and comfortable with pkenty of space.
I had a wonderful buying experience at Kempthorn auto. My sales associate Bob Novak was excellent! He was very patient with me and was able to get exactly what I wanted in my new car! Once it arrived on the lot Bob spent several hours going through everything on the car and explaining all the technology! Bob made sure I was completely happy before I drove off in my new car and also offered his assistance at any time if I needed help with anything in the future. The financing was quick and easy ! Overall I would definitely recommend Kempthorn if looking for a new car!
Really great car for the money
by MattY from Doylestown,Pa
December 17, 2018
This is the 5th VW I’ve owned & the first Passat I’ve owned. Very impressed with the craftsmanship, reliability, and the interior is very spacious. Gets great gas mileage, performance is good, and love the styling of the R-Line package. Would definitely purchase again, but would choose the V6 as the performance of the 4 cylinder is average. Overall I would recommend this car for anyone looking for a great car for commuting, and for hauling around the family. Has plenty of standard features that you would pay extra elsewhere.
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