Wow. I am going to start off by saying that the people who work here are just genuinely good and honest people.
I was buying a new Jetta after returning my Jetta for the TDI settlement. As an out of town buyer I was originally nervous about driving 2 hours to a dealership with really low prices. Kristian roof made the out of town purchase very simple, and ensured me that they are reliable in their prices. The night before we were going to drive to get the car, we experienced a hiccup and was able to talk to the General Sales Manager, Wofford, at 10pm on a Friday night. He was available and quick to get back to us, and very accommodating. Buying the car the next morning could not have gone any smoother. There were NO surprise fees or problems purchasing the car. Kristian and Wofford were a pleasure to work with.
This brings me to Patrick, the finance manager. Patrick was great to work with the day I bought my car. One week later he was willing to talk to corporate about my TDI settlement problems. AND he spent 2 hours talking to my DMV when I returned home when they tried to overcharge me. This really shows that they care about their customers even after you buy the car.
The customer service at Vic Bailey VW cannot be matched. Their prices were the lowest in the area, combined with their honesty and amazing customer service, I cannot imagine buying a car from anyone else. I would suggest Vic Bailey to any out of town buyer! Thank you!!
Best value, great condition, low miles.
by KarasVW from Needham,MA
December 9, 2018
Great sedan competition to Camry and Accord. More nimble then those cars, great acceleration and handling, great infotainment system with premium audio, XM radio, big touch screen and Google/Apple connect app for streaming Bluetooth music.
Love the outside look with the alloy wheels.
Great safety features with dynamic cruise control and auto stop on collision feature.
Face it: stereotypically, people hate when the time comes to buy a car because they feel they have to go to a "pushy" dealership. Personally, I have purchased three VW's from Vic Bailey Volkswagen and have every intention of going back for my next one simply because I actually ENJOY purchasing a vehicle from them. Their mission is to treat you like a person who needs a car - not like a potential dollar that can be made. Hal Foster, general manager, and his team are fantastic and have always treated me fairly with integrity. If you have an issue that can be fixed, they will go to great lengths to make sure that you are satisfied. Scott Glover and his team have maintained my vehicles in the service department for eight years - I cannot say enough good things about them. Business is business - and every business must make a profit - but I truly believe that this dealership cares about its clients, their decisions and their satisfaction. Thanks Hal & team for always making it a pleasure
Love my passat
by NW's VW from St. Louis
December 7, 2018
This car had everything I wanted with the price I wanted. Stylish, comfortable, fun to drive, plenty of room inside and the trunk space is amazing! Great all around!
I have just purchased my 3rd car from Sports and Imports Cars; one Lexus LS 430; one Lexus LS 460 and and a Volvo XC 90. This is the only place that I would anticipate buying a used car due to the quality, condition, value for the dollar, and excellent service. Every vehicle on the lot is hand picked, and meticulously maintained, providing the purchaser with only the best available product. It is family owned and the Kranidiotis family proudly stands behind every vehicle that they sell, making any and every effort to guarantee your satisfaction Even other local competitive car dealers have told me that , although you may find a better deal, you will NOT find a better car. Their inventory is impressive, and if you are appreciative of flawless detailing and high end presentation, then they deserve a visit before you make a car purchase.
by 85Wildkit from Evanston, Illinois
December 13, 2018
Beautiful interior, awesome fuel economy, tons of front and rear leg room with plenty of trunk space! The engine is throaty and responsive. I love the VW Passat!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Enjoy the ride
by Happy girl from Yorktown va
December 2, 2018
I like the feel and look of this vehicle. It drives very smooth. I was surprised to have to make repairs so quickly especially with such low mileage. Everything was covered under my warranty so that was nice. Over all it’s a nice vehicle. I get compliments on it all the time. I love how much space is in it.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
i have had way to many problems with this car.
by brian N from fort worth texas
October 29, 2018
based on the number of problems i have had with this car I will never buy a volkswagen again. Let me list the problems. Had to have a front end alignment before warranty was up, which the dealership tried to charge me for. replaced multiple front rotors due to warping. replaced driver side caliper due to sticking. replaced passenger side a frame bushing(not cheap) now the door locks are not working correctly.. the passenger side vents blow cold air when heater is on. both tail lights burned out and these problems started as soon as the warranty was up and the car does not have 80000 miles on it.. Dont buy this car!!!!!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Very reliable easy to drive.
by G and B from Wellesley, Ma
January 12, 2019
Very impressed with all the features. More leg room than our BMW it is like flying jet blue. The car drives well,very comfortable and fun.
Excellent service for my Tundra and my wife's Camry. Both were bought at other Toyota dealerships because of pricing/trade in's. Toyota of Greenville's service department is excellent.
Best car I ever traded in.
by Horsegirl3 from Grand Junction/Mesa Colorado.
January 12, 2019
This car was perfect for me! It got insane fuel mileage (TDI SE with manual transmission). It could be a grandma car or a fun sporty I wanna race car. My husband wanted me to get a vehicle that could tow our boat and get through snow better. So off it went. Might be my dumbest trade in ever.
I’ve kept up with the services on my Jetta and Steve white has done a great job! Yes it’s expensive to maintain your car, but I want mine to last! Well worth going to the dealership! Also a free car wash and when you get back in your car there’s a water bottle and mints waiting! It’s the small details!
My Passat Rocks!
by The Count from Indianapolis, IN
November 29, 2018
The only thing bad about my Volkswagen Passat is where I bought it. Besides that, it has been a great car. I drove it from Indianapolis to New York City and it averaged 36 miles per gallon. It is also a very stylish and comfortable car. I love it!
I felt like the experience was easy and not stressful. The dealer was knowledgeable, thourough and friendly. He explained all parts of the process very well.
Best bang for dollar
by Longsday from CA
November 18, 2018
I’ve owned this car before but an older one the room on the inside you can’t beat for the price and it’s German. Feels solid when your on the road especially with kids in the back great family sedan for my money
Absolutely the best place to go for purchase and service. Call David for your service and you won't be disappointed. Friendly, knowledgeable, honest, and quick. While you wait there are plenty of free snacks and drinks. They even have a Starbucks coffee machine. I pass 4 other VW dealers on my way and it's worth it for this level of service. Give them a try and you won't go elsewhere.
I will drive this car until the wheels fall off!
by HappylifeVB from Virginia Beach
November 13, 2018
I am rough on vehicles! With that being said my VW Passat has been the perfect fit for me and my lifestyle. With 2 kids and a dog, the VW Passat offers the comfort of a family car, while still being sporty and sleek. Great on gas!
Thank you for your service , it was a great and fast service, I went for a latter I received about a recall for my 2014 Volkswangen Jetta.
by jamm1234 from Nanuet,NY
November 13, 2018
This car is a great vehicle, plenty of room and comfortable. Great sound system, leather heated seats , and huge trunk. I was involved in an accident and the car is very safe and i survived a bad crash!
Found this particular model (R-line w/lighting package))with 16,500 miles on it. Bought it 4 months ago, put 2,500 miles on it with road trip to Florida...no issues (and upper 30's on mpg highway)5, 000 miles overall. Ride and comfort good, lots of storage/leg room, technology excellent (had 2009 Jetta prior), and many comments on good looks. Still have year to go on warranty, don't expect any issues.
Raphael Tucker was amazing to work with while I was buying my car. From the first time he called to talk to me about the idea of buying a car he was professional, caring, and kind. Then when I was test driving cars and asking a million question he was patient and reassuring. By the end of the experience I had fun working with him and LOVED how Carmax takes care of people. I will forever be a Carmax buyer and I will totally be seeing Raphael Tucker again. Can't wait to tell everyone I know to go see Raphael Tucker.
Is one of the cars the most I like
by RMCruz from Las Vegas, Nevada
October 28, 2018
The model is one of the best spaces for me, great sound and comfort. Great saver gas and reliable. In overall its a good car.
Great people and repair work always satisfactory. I plan to continue working with them doing forward. It's been a good experience for the last 6 years.
Most reliable car I've owned. I love it!
by JanetNY from Staten Island, NY
November 10, 2018
This car meets all my needs and standards. It has heated seats, USB ports, very comfortable and plenty of leg room. Great on gas. It's a beautiful car. I love my car!
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