Best experience of buying the truck I wanted out of all the
by Rose from DealerRater.com
November 2, 2018
Went looking for a truck. Brent was able to answer all the questions I had for what I was looking for in a truck. He had the patients to lets me see all the trucks I wanted to look at. Let me test drive the ones I liked. Was able to lead me thru the financing with the great help of Cindy. They found the best rates and payments that fit me. What a wonderful experience. Thank you both for all your hard work and working with me.
They worked hard to keep my business, and succeeded. It was a fairly pleasant experience, except it always takes longer than expected - but I think that is just part of it. Enjoyed being able to look over the vehicle inside - as they pulled it in out of the cold. The sales guy, Duane, was pretty straight forward and friendly. The financial guy had music playing while he went over the paper work, which was distracting the to me. He also said ???it???s not my car??? in a somewhat sarcastic manner when we declined additional coverage. Didn???t seem real customer friendly with the paper signing guy, but Duane was good. Just got my new Trax yesterday, and I really like it!
Rudy Desantis made it possible for me to buy my dream car! It was quick and painless. Drove 4 hours to see the car and I have no regrets. I've been telling all my friends how awesome my experience was and when my fiance buys a new vehicle he told me he would only like to deal with Rudy because he came with me and saw how hard he worked for me and how cool he was. Thanks for everything! -Katie
I went from car dealership to car dealership i couldn't get the right car for me they were all too expensive or was not the right car for me but than when i went here i found the perfect place for me the guy i got my new car from his name was Robert and ironically my name is Robert and we made a connection very fast he was a nice guy and the car was cheap and i got the right car for me
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Out of all the car purchases i made by far, this was tbe easiest and fastest time i was able to get in and out of the dealership within an HOUR, thanks to Mostapha farris who made this transaction very smooth, i told him what i was looking for over the phone and explained to him that i was on a tight budget, he was able to get me the vehicle i wanted at the exact price i wanted, also the finance manager brian was very helpful and explained to me my purchase options. Overall, i recommend mostapha to any customer looking for a new or preowned vehicle, thank you mostapha and also thanks to suburban imports of farmington hills.
Josh was amazing. He was able to put me into the 2019 Nissan Altima 2.5SL Platinum for a price another dealer was selling me a 2019 Altima SR. I would definitely recommend Josh and Suburban for anyone who is in the market.
Pete makes the process painless and extremely quick
by Resho from DealerRater.com
December 3, 2018
Thanks for putting me into my new 2019 Jeep Cherokee trail hawk. I will never go to anyone else except for Pete. he was attentive to all my needs and also made sure I???d be happy with the vehicle I chose. He doesn???t pressure you and he is very honest. Thank you for such an excellent experience, Pete. I appreciate you!
I inquired about a used car that I saw online & was introduced to Tony Gianfermi. I live in Vermont & Tony wasn't scared of my inquiry. In short, within a short time a deal was brokered and the car was shipped from Michigan to Vermont. It was the most pleasant car buying experience. Tony was a true gentlemen and extremely trustworthy & honest. I would definitely work with him again in the future. Thank you Tony!!
First let me say I haven't purchased a vehicle since 1993 so when I emailed and inquired about the car I was interested in I was contacted by Eric one of the used car salesmen. He answered all my questions . After thinking about it over the weekend I contacted him again and asked it he could hold the car for me to come in and look at it and he did. I had a very good relaxing experience at this dealership and Greg the business manager was also helpful in the purchasing of my car. But I would have loved a full tank of gas....
We had been looking for quite some time for a specific vehicle. CTS Cadillac and found a 2013 CTS on the website with a very good price and low miles. I spoke with Tony on Monday and made arrangements to stop by on Wednesday. We live in Denver Colorado and he was located in Detroit. We discussed and emailed several times to pin down all the details. We caught a flight early Wednesday morning and when we arrived in Detroit they arranged for someone to pick us up at the airport and brought us to the dealership. The car was in excellent shape and everything Tony had discussed was there and waiting. Took it for a test drive and afterwards signed the papers and we were on the road driving back to Denver. The car ran great and very pleased with how smooth everything went. Very easy to deal with. I definitely would recommend Tony and Vyletel Buick.
I originally inquired about a 2011 Tiguan on cars.com. But someone else had already bought the vehicle, so I thought I was out of luck. I didn't want to buy new, but slightly used. Used car sales manager Donnie emailed me right away asking what I was looking for. So I gave him my list and he went to work within Volkswagen Direct. He was able to find a 2013 Tiguan SE with all the options I wanted and fewer than 10,000 miles because it was a company car. It arrived within a week and I drove away in less than an hour after signing all the papers. Donnie and Al, the sales person who assisted, were always upfront and didn't try to throw in expensive add-ons. If you're looking for a used VW with specific things you want, they will take care of you!
The process was smooth, was able to turn in my old lease and get into a new one very quickly. The sales team was very friendly and helpful.
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