The staff in the service department is always efficient and courteous. They take care of my vehicle and keep it in tip top shape. They even fit me in when there are emergencies that need taken care of, right away!
Love this SUV
by Monsoon from Georgia
October 29, 2018
It’s got all the value, beauty, dependabllity and power performance one can find in a much bigger SUV. I hate those mom cars but I wanted the comfort and reliability. The Tiguan is the best SUV I have owned.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Suppose to be most reliable car
by Tiku from Muscat Oman
October 26, 2018
Manufacturing defect on panaromic sunroof shade.
Engine exhaust inlet acceleration link faulty, carbon deposit is higher then the required limit water pump, thermostat, secondary pump, exhaust inlet & outlets made out of high resistance plastic material.
Due to this vehicle engine stop.
Panaromic sunroof shade comes out the glue applied is not resisting the heat in GCC. This is not covered under warranty.
Repair cost is very high.
Got a great little VW 2009 EOS. Was just the right price, and worked out better for me. Was worth the 8 hour round trip we made. Milo was very helpful getting me the paperwork mailed to me that I requested. That meant a lot! Very good all around.
Love this car!
by jackandjen from Frisco, TX
October 9, 2018
It looks small from the outside, but in very spacious inside. Very comfortable and fun to drive. Beautiful and classy look to it, especially in white.
Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
I love my car!
by new VW owner from Indianapolis
October 8, 2018
The car is beautiful inside and out. It runs like a dream and has all the bells and whistles. We got a great deal and I feel safe on the road! I've always wanted a VW. This made my commute fun!
I have purchased 2 vehicles from Kempthorn in Canton Ohio and I have always purchased the service package with my new vehicles. Unfortunately, I cannot seem to make a scheduled appointment to have the regular service performed. 2 weeks out for a regular service is absolutely absurd! And that is not a morning appointment I requested. I am only told that there is "Nothing available". My previous vehicles with a different brand and dealer have always been able to get me in with out an appointment with their "Quick Lane". Its a shame (or sham) I cannot get my recommended service done at a dealer that has a quick lane but all appointments are blocked out! Looks like I will have to make a change again away from VW. The only reason for the 3 stars would be for the sales. My salesman took the time with each of my purchases and when I picked up my cars, we went through a very in depth review of the vehicle. Too bad I cannot get it serviced
Compact SUV with the most Powerful Engine
by Zozar from Naples, FL
June 28, 2018
One of my favorite things about the Tiguan is that with their base model and still get the same 2.0 Liter Turbo Charged Engine that you would get with the premium models. The ride is very comfortable. I'm 6'4" and have no problems sitting in the back seat. I can fit my mountain in the back without having to take off any of the tires, naturally, I will be purchasing a bike rack for the vehicle. Actually, this one was for my wife and I plan on getting another Tiguan for myself in the coming months.
Easy and friendly buying process. Cooperative negotiation.
by Wahoo123 from DealerRater.com
November 6, 2018
Everyone we worked with during the process was very accommodating and friendly. Negotiating the trade and new car price was fair and we worked together to come up with the best deal. I did not feel like anyone was trying to "beat" me or "win" like you experience at many car dealers. Thanks.
I love this car!
by JM Loving it from WALNUT CREEK
June 25, 2018
This car is very comfortable. It fits me and my life perfectly. I'm truly happy with the performance it gives me every day. Wish it got better gas mileage.
I actually had some issues with a current car. Not only did they help me with this, they even helped me get out of the current car and into something new. Margarit in the Service Department was very Friendly and the sales person Joe Walker that sold me my new car, was great to deal with, let me test drive all cars, with no pressure and pull available options for me to make a proper decision.
Impressive (pre-owned) 2015 Tiguan
by Ed L from West Babylon, NY
June 8, 2018
The look and feel of a good quality suv. Like everything about it form interior to exterior design as well as the engine power and the smoothness of the ride.
by Buyer from Broadview Heights from Broadview Heights, Ohio
October 24, 2018
When we walked into the Mazda dealership we were immediately greeted by Matthew Radeff. He was very professional and friendly. He patiently listened to our needs and showed us exactly what we wanted. We did not do a lot of research prior to coming but Matt explained all the different models to us. He stayed almost 2 hours past closing to finalize our purchase. We are beyond satisfied with the experience.
Before we walked into Mazda we initially went to Volvo next door and were not even greeted by the sellers. One walked up to us without even saying a word. We had to greet him. After the seller made it clear he had no interest in spending even a minute with us we left and went to Montrose Mazda where we met Matt.
We started the day considering purchasing a Volvo and ended it with purchasing a 2018 Mazda CX-5 Touring with package. Kindness and professionalism goes a long way.
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