Drop my car off for warranty work the night before. Early call the next day saying my car out of alignment. I never noticed that. Call late that day saying the warranty work can???t be complete for four days. Alignment report looks ok. Says ???an alignment not performed??? right on report. Invoice says ???customer requests??? to perform alignment. I think this is a scam. I think cars can be technically out of alignment but it is not enough to require an alignment. These guys can???t wait to tell You the car is out of alignment so unsuspecting people like me authorize them to fix it.
Very happy with the performance.
by R Nielsen from Moroni,Utah
December 24, 2018
Great ride and quiet. Getting between 28 and 32 mpg. Haven't tried it in the snow yet, waiting for the snow to come, that's the reason I bought it.
I found this car online and Kendra called me within 15 minutes after my request about availability of this highly sought after car. We texted and all my questions were answered including pricing. I went to see the car later that day and Josh brought the car into the garage bay out of a nasty rain storm so we could look at it. We quickly came to agreement on what I believe is a good price, and Barry went through the financing without trying to push a lot of ???adders??? and we wrapped things up. Great team to work with!
Replaced my beloved New Beetle
by Cathy from Placerville
October 24, 2018
Drives well. Could use a bit more power, but I can always add an APR tune if it bothers me too much. So far, I'm enjoying the driving experience very much. I needed 4 doors and had to give up my 2000 New Beetle which drives like a rocket, so it is an adjustment.
The interior of the Tiguan is lovely, extremely comfortable, and very well thought out. Everything is where it should be. I'm enjoying the Fender sound system.
Great turning radius. Quiet. I put new Bridgestone Turanza Serenity Plus tires on the 19" wheels. Improved the drive and almost eliminated road noise. Love that the headlights illuminate the side of road when turning. I live in a rural area and this is a huge help when trying to see the road and avoid running over the local wildlife.
You leave the dealership with an amazing car and no worries. Leigh-Anne is amazing an she always takes care of me when I visit. This is my second time at the dealership after my first car was totaled. She got me into a new lease and even picked the car that I love! also took care of everything for me so I left with no stress or worries especially after the stress of loosing my other car. She is the best! I will always ask for her. Best customer service, gets things done, nice, quick, wants you to leave happy, just overall great person!
Exteremely reliable - fun to drive!
by Tiguan from Northport, NY
October 15, 2018
Owned a 2010 and just purchase a used 2016. LOVE the updates to this car - make sure you get the panoramic sunroof - really opens up the whole car!
They had the exact car we were looking for and the price was great. They made the whole sale process easy and quick. Dealership is new and clean with a great waiting area. And when we picked the car up it was spotless.
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
Beautiful, yet simple showroom. Easy to look at all vehicles. Paul Lazzaro went above and beyond our expectations. Randomly went into this location to take a second look at the VW Atlas and he was so gracious and helpful, even though the showroon was due to close that day 30 minutes after our arrival. He worked hard for the next 2 months to make sure we got the exact vehicle we wanted, then took a step further to make sure we were happy with every aspect of our purchase, down to the license plate! I feel incredibly lucky it was Paul to help us that day!!
by Katie from ID
November 24, 2018
I recently purchased this vehicle and so far I really enjoy it. It is easy to drive and navigate. The technology in the car is very user friendly as well.
Colonial VW Medford was a clean and proffesional dealership with a friendly and inviting staff. Joanne helped guide me through the buying/financing process and within the next day was able to drive the car home. Overall was pleased with my experience here. Would recommend
Best car I've owned in a long time
by Mayan Wolf from Framingham, MA
October 26, 2018
This car met and exceeded all of my needs and expectations. It has plenty of legroom in both front and back, the ride is great and smooth. It has heated seats, back up camera, Bluetooth, , heated mirrors and 4Motion all-wheel drive that will be handy in the New England winters.
Joanne was very patient with me. She was friendly, respectful and genuine. I know I can go back and ask questions about how things work.
Love this car!
by Rebecca Dorner from BOONTON
October 22, 2018
I really do love this car. It has a compact feel while still having plenty of space. It is an SUV so mpg averages to about 25mpg. It has plenty of space but I will tell you that if you need a car that will comfortably fit 3 car seats, this is NOT it. I love that it will alert me when I need my oil change with and actual message AND prior to notification will keep track of how far until you need one! It's just a great car. Whether you're a small family of four or a college student this car fits your lifestyle.
My experience at VW Colonial was phenomenal. I did not get bombarded with calls, emails about cars. I was interested in a Jetta 1.4S. I called inquiring about the process and a week later I was driving my car. The service was excellent. Stephanie H. is the QUEEN. My rep Justin AMAZING. He was efficient and caring about my first time purchasing a car. I rave about VW Colonial to all my friends and strangers. I rate them 10+ stars.
Beautiful, yet simple showroom. Easy to look at all vehicles. Paul Lazzaro went above and beyond our expectations. Randomly went into this location to take a second look at the VW Atlas and he was so gracious and helpful, even though the showroom was due to close that day 30 minutes after our arrival. He worked hard for the next 2 months to make sure we got the exact vehicle we wanted, then took a step further to make sure we were happy with every aspect of our purchase, down to the license plate! I feel incredibly lucky it was Paul to help us that day!!
Great dealership. Worked with Charles Pithis to purchase a Golf . He was knowledgable and friendly. No high pressure sales at this dealership. Full transparency from start to finish. Other VW dealerships in Eastern MA were less friendly and kept switching the numbers around. Would highly recommend visiting this dealership. Kevin M
by Meg L from Stillwater MN
November 27, 2018
This car is perfect for myself and two small girls! Smaller like a car, it can tow, and it's AWD! The full moonroof was a must have! We love it!
The buying experience for my new 2019 Jetta was everything I expected with zero hassles. The salesperson Jens Albrecht listened to my needs and answered all requirements - I recommend this dealer without hesitation.
My family has been using North End motors to buy the cars for our family members for years now. It is always a great experience from start to finish. We always reach out to work with John Fernandes every time we go. He truly listens and pays attention to detail when you describe what you???re looking for, goes over all questions you might have and you never feel pressured to purchase. He definitely puts the customer first to make sure they are happy and get what they need as smoothly as possible. Highly recommend!
I purchased my first VW from Evan and he was fantastic. Evan helped me find the car I loved and one that fit my budget. The Sales Manager Nick made the negotiating process so easy and painless. Both Nick and Evan were great definitely go see them if you are looking for a easy and painless car buying experience.
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