Always greatest buying experience!!! I always feel like I am a family. Mario and Narcis helped me every time! They are the reason I will always buy VW !!! If you need great price, great service and the best buying experince Autobarn Evanston is the way to go! Thank you so much Mario and Narcis!!!
Best car I've owned in a long time
by Mayan Wolf from Framingham, MA
October 26, 2018
This car met and exceeded all of my needs and expectations. It has plenty of legroom in both front and back, the ride is great and smooth. It has heated seats, back up camera, Bluetooth, , heated mirrors and 4Motion all-wheel drive that will be handy in the New England winters.
Repeat customer at the Autobarn VW. The staff there will make every effort to earn your business while maintaining a low pressure environment. Very accommodating and certainly competitive regarding pricing and valuation of any vehicle you may wish to trade. The actual business transaction is seamless and efficient, although I wish this could be completed in one step (ie the sales consultant processes the paperwork) as other dealerships now do. Patrick McDonald is fanstastic. He listens, provides answers, and is genuinely interested in making the experience positive. Will definitely consider the Autobarn for my next vehicle purchase again.
Now that is how a customer should be treated! A+++
by Craig from Portage, IN
July 12, 2018
I cannot think of enough nice things to say about my experience. From the moment I parked on the lot to the time I left, I felt like royalty. Every single employee here was amazing and treated me with the upmost respect and like family.
Chris Noa by far is who everyone should work with. His manager Ben was on top of his game as well and read me right off the bat. Ben went out of his way to make sure I was taken care of. He set me up with Chris and then Chris took it from there.
The entire experience of buying a car can be stressful and difficult. These guys made it actually fun and in the end if I had not bought the vehicle, I still met some great people and had a great time. The good news was I did buy the vehicle and I truly believe it was because we just worked together understanding each other’s side from a business to consumer and made it painless.
The car was exactly as described, the employees were top notch, and the facility looked amazing.
However these employees can be recognized and rewarded for going above and beyond should be done.
For anyone looking even just to acquire some information and/or browse, don’t be afraid to talk to these guys. Never once did I feel like I was being taken advantage of nor that I was bothering them. Don’t shy away from getting information to make a good decision on what’s right for you.
Again I can’t say enough. Chris and Ben are elite and deserve much kudos to making my evening a great one and a very happy customer.
Thank you so much again for everything!
You’ll be greeted promptly, and everything will seem smooth and easy till you reach the finances part where someone should really shout “game time”...
The financial process was really tense, if not dark and shady. I walked in with my own approved credit from another bank, but they pushed for another application of their own finance department which I agreed to. To my surprise I was approved for a lower rate with but I did not know that till I refused to buy with th rate they quoted me and started walking out. I’m talking about them trying to get me on a 13.5% instead of 5.9% that I ended up buying the car with, and I only did because I really liked the car... one more thing don’t count one the free loaner most of the time, but they will arrange a shuttle service for you...
by Enrique c Garcia. Maria rada from Chicago I’ll
June 9, 2018
juan Cruz excelente compramos un auto lindo tienes que ir con JUAN CRUZ excelente servicio y el lugar es excelente y el gerente muy agradable gracias ✌️❤️
Replaced my beloved New Beetle
by Cathy from Placerville
October 24, 2018
Drives well. Could use a bit more power, but I can always add an APR tune if it bothers me too much. So far, I'm enjoying the driving experience very much. I needed 4 doors and had to give up my 2000 New Beetle which drives like a rocket, so it is an adjustment.
The interior of the Tiguan is lovely, extremely comfortable, and very well thought out. Everything is where it should be. I'm enjoying the Fender sound system.
Great turning radius. Quiet. I put new Bridgestone Turanza Serenity Plus tires on the 19" wheels. Improved the drive and almost eliminated road noise. Love that the headlights illuminate the side of road when turning. I live in a rural area and this is a huge help when trying to see the road and avoid running over the local wildlife.
I have been buying / leading cars for years but the level of fenomenal service I received from Marcus Bennett was outstanding . I will make sure to recommend this dealership to all my friends and family . And I love my Subaru Outback
Pete and Ken - they make it happen! No matter what they are there for you with a smile and then some! :-)
Love this car!
by Rebecca Dorner from BOONTON
October 22, 2018
I really do love this car. It has a compact feel while still having plenty of space. It is an SUV so mpg averages to about 25mpg. It has plenty of space but I will tell you that if you need a car that will comfortably fit 3 car seats, this is NOT it. I love that it will alert me when I need my oil change with and actual message AND prior to notification will keep track of how far until you need one! It's just a great car. Whether you're a small family of four or a college student this car fits your lifestyle.
I was thoroughly satisfied with the way that the Autobarn Countryside Service & Parts Team worked together to ensure my 2009 Passat was ready for Winter. Swap of the Winter Wheels & Tires was seamless as always thanks to Brien Akers inventory management skills. The oil change was routine amd Bob advised me that I had a couple of minor issues that needed attention to which I had him take care of one on this visit and will most likely attack the second on the next visit. Drop off and pickup were smooth and this time I even grabbed a snack from their Customer area before browsing the showroom. Joe
Exteremely reliable - fun to drive!
by Tiguan from Northport, NY
October 15, 2018
Owned a 2010 and just purchase a used 2016. LOVE the updates to this car - make sure you get the panoramic sunroof - really opens up the whole car!
Overall my experience at Pugi Hyundai was excellent. I will be returning to buy a car for my fiancé as well. Everyone was really nice. They made the buying process easy and quick. Also the Starbucks machine in the waiting area gave me the energy I needed for my evening purchase.
This is a driver’s car, through and through.
by oceanschild from Orem UT
November 30, 2018
This car has kept me from multiple wrecks and rear-endings due to the fabulous anti-lock braking system. It is an absolute pleasure to drive, best road trip car on the road. I LOVE IT.
I can't say enough about the process at Pugi - From the very start my salesman Quinton made me feel like he was looking out for me. Compared to past car buying experiences I never felt like I was being over sold or just another customer. I legitimately felt like a friend from everyone I worked for. Kate was great as well and always broke things down in simple numbers to make sure I knew I what I was getting and for how much, no tricks or typical cheap sales tactics. Great job all around.
by Meg L from Stillwater MN
November 27, 2018
This car is perfect for myself and two small girls! Smaller like a car, it can tow, and it's AWD! The full moonroof was a must have! We love it!
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