I'll drive miles to purchase a car at Luther Brookdale
by bechinina67 from DealerRater.com
December 5, 2018
We bought our 1st VW there when we lived in Wisconsin. Then we moved to Texas and we drove all the day to Minnesota to purchase our Golf Wagen 4Motion. You might ask why? In Texas, we have VW dealerships but not as friendly, professional and with a staff who helps you to have the best deal. We had only four days to bring the car home and the staff they gave us a great car with an awesome deal. We had a good time and a fun trip. We would drive again for our next VW.
Very happy with the performance.
by R Nielsen from Moroni,Utah
December 24, 2018
Great ride and quiet. Getting between 28 and 32 mpg. Haven't tried it in the snow yet, waiting for the snow to come, that's the reason I bought it.
It was a pleasure working with Jason through out the process, from calling for the appointment to picking up our car. He was friendly and professional. He told us what we should expect, listened to our questions and answered them truthfully. The car was also washed and brought in for us from the cold when we picked it up.
ALWAYS GREAT SERVICE AND CRAIG GAGE WAS VERY HELPFUL. I'VE BEEN USING WEST SIDE VW FOR ALL MY SERVICE NEEDS FOR YEARS. GREAT PEOPLE!
Best car I've owned in a long time
by Mayan Wolf from Framingham, MA
October 26, 2018
This car met and exceeded all of my needs and expectations. It has plenty of legroom in both front and back, the ride is great and smooth. It has heated seats, back up camera, Bluetooth, , heated mirrors and 4Motion all-wheel drive that will be handy in the New England winters.
THIS IS MY FIFTH PURCHASE / LEASE AT WEST SIDE - MAURA HAS BEEN MY SALES LEAD EACH TIME , HER CAR KNOWLEDGE IS SECOND TO NONE , PLUS SHE HAS A HANDLE OF ALL THE LATEST LEASE PROGRAMS . SHE IS THE BEST !
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Love this car!
by Rebecca Dorner from BOONTON
October 22, 2018
I really do love this car. It has a compact feel while still having plenty of space. It is an SUV so mpg averages to about 25mpg. It has plenty of space but I will tell you that if you need a car that will comfortably fit 3 car seats, this is NOT it. I love that it will alert me when I need my oil change with and actual message AND prior to notification will keep track of how far until you need one! It's just a great car. Whether you're a small family of four or a college student this car fits your lifestyle.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Firstly, I was introduced to Hugh Bealka on a very busy Saturday. I wasn't intending on buying an Audi, but just browsing. After Hugh showed me the Q5 and going on a test drive, I was convinced that this might be the one. I was also looking at a new Lexus sedan. Thinking through it more carefully, I wanted to stay with an SUV and AWD. My wife and I proceeded with the Q5 purchase and Hugh was nothing short of fair, professional and genuine throughout the entire process. The dealership is spectacular and clean. If you ever want to consider a beautiful, excellent dealership, go to Audi of Maplewood and ask for Hugh. You will be very comfortable with the full process as Hugh will show you.
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
There is Always great service and found to have a wonderful learning experience about my Volkswagen each time I visit. I find Extremely knowledgable people at Schmelz Countryside Volkswagen. Great Dealership!
I definitely would buy another vehicle from here if the opportunity arose. Sam Lien was great. I came with a 2 year old and he made us both feel very welcomed. He went above and beyond what I expected and made the buying process painless. Even colored some with my daughter. The same could be said about Rollen Otness, who did the financing part. Thanks again guys. Take care
This is a driver’s car, through and through.
by oceanschild from Orem UT
November 30, 2018
This car has kept me from multiple wrecks and rear-endings due to the fabulous anti-lock braking system. It is an absolute pleasure to drive, best road trip car on the road. I LOVE IT.
We left another VW dealership in the Metro because we weren't happy with their service. That was 6 years ago. We only have our VW serviced at this dealership. We have purchased 2 vehicles from them and they have managed to make it less stressful than others. See Micheal in Service or Darrel Hanson in Sales. Keep up the Great work everyone!
Travis, our salesman, is a great guy, and an honest asset to Luther Burnsville. He went above and beyond for us on our used vehicle purchase. His description of the vehicle, which was a realistically priced, was spot on, and actually why we bought the vehicle sight unseen. It was a true pleasure to meet everyone we dealt with. I was happy while there, I was still happy when we left.
Replaced my beloved New Beetle
by Cathy from Placerville
October 24, 2018
Drives well. Could use a bit more power, but I can always add an APR tune if it bothers me too much. So far, I'm enjoying the driving experience very much. I needed 4 doors and had to give up my 2000 New Beetle which drives like a rocket, so it is an adjustment.
The interior of the Tiguan is lovely, extremely comfortable, and very well thought out. Everything is where it should be. I'm enjoying the Fender sound system.
Great turning radius. Quiet. I put new Bridgestone Turanza Serenity Plus tires on the 19" wheels. Improved the drive and almost eliminated road noise. Love that the headlights illuminate the side of road when turning. I live in a rural area and this is a huge help when trying to see the road and avoid running over the local wildlife.
Very positive experience with John Trombley. He was professional, well informed, courteous, and sincere. He made our purchase very easy. Also positive experience with the finance team- quick and easy. I recommend John very highly.
Exteremely reliable - fun to drive!
by Tiguan from Northport, NY
October 15, 2018
Owned a 2010 and just purchase a used 2016. LOVE the updates to this car - make sure you get the panoramic sunroof - really opens up the whole car!
Donny was great and I appreciated the point of getting there and moving forward right away to not waste either of our times. I will go back. Also, Andy in finance was fantastic!
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