Went in to look at used Jetta Sportswagen. Felt salesperson was a little over-eager,
and was somewhat turned off by his disparaging remarks about other dealers.
Was contacted again by dealership on another car, but when I quickly responded, I was told that the 2nd car was already sold.
Just bought a 2017 GLI from this dealer, they matched every other dealers lowest deal. Fantastic service, i wouldnt have written a review if i wasnt this impressed with what i got compared to other deals online.
Got an online price from Paul Rubin and was honored with no hidden fees when i walked in the door. From my experience car dealerships like to hide fees and try to bump up the price, but shopping at a big dealership like Open Road VW they didnt try to pull a fast one on me! Roy was great!
My car was towed In last week and I dealt directly with the service manager Sita. It was great to hear that a majority of my repairs were covered under warranty. I love the free loaner car and they even detailed the vehicle for me. Great overall experience, 5 star treatment all the way.
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
Michael Ramirez was a great salesperson. I was overly cautious and had a lot of anxiety because my old car wasn't totalled out yet and I was afraid of things that could go wrong. Michael never pressured me, he answered every question, and didn't make me feel like I was being annoying at all. He listened to me and went the extra mile to make sure I was able to walk away with the vehicle I wanted at payments I was comfortable making. Everyone there was friendly while I was there. My new car is perfect and my experience was too.
Deluxe auto sales is one of the best dealerships I???ve been to... clean cars indoor show room nice inventory I purchased a 2015 Ford Mustang GT My sales person was Adonis Garcia, he greeted me as soon as I walked in... wasn???t pushy as your usual sales person he simply advised me on my purchased & helped me get a better loan then what my own bank was offering I would highly recommended deluxe auto sales and Adonis Garcia If you???re looking for a car go see Adonis at deluxe!
Did an internet purchase on an 09 Murano and at pickup...
by Lasrnw from DealerRater.com
November 29, 2018
Did an internet purchase on an 09 Murano and at pickup found out the car didn't have all I asked for and was promised. I was livid because the original process had been great and felt I had been taken advantage of. Got in contact with Tom Wall, Manager and he searched high and low for the car I wanted. When he couldn't find the 2009 he got me a 2010 Murano at NO ADDITIONAL COST with all the options I originally wanted. In my opinion he went WAY above and beyond to make sure they made it right. I'll be a long time customer at DCH Freehold Nissan. Also, they have a great guy, John, who shows you all the options in the car and how each works....really friendly, really funny and very knowledgable. It's worth buying a car there just to meet him - he's teriffic!
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