I traded in an old vehicle and purchased a new one at World VW today. From the beginning of the transaction which started on the internet with Alyse & Jonathan, to the end in person with Joseph and Steve, I received great service and had a stress free experience. The staff here is friendly, likable and professional. I would buy another car at World VW.
Second purchase through the dealer and could not be happier. Fair price, no surprises and painless paperwork. Joseph is outstanding and extremely knowledgeable about the entire VW lineup. I'm sure we'll be back a third time.
I had a very agreeable experience at the dealership today. Joe Scarpino was friendly, professional, and was able to answer all my questions about the vehicle.
I was able to test drive the car, inspect it, and purchase it within a couple of hours and I am very satisfied with my experience.
Did an internet purchase on an 09 Murano and at pickup...
by Lasrnw from DealerRater.com
November 29, 2018
Did an internet purchase on an 09 Murano and at pickup found out the car didn't have all I asked for and was promised. I was livid because the original process had been great and felt I had been taken advantage of. Got in contact with Tom Wall, Manager and he searched high and low for the car I wanted. When he couldn't find the 2009 he got me a 2010 Murano at NO ADDITIONAL COST with all the options I originally wanted. In my opinion he went WAY above and beyond to make sure they made it right. I'll be a long time customer at DCH Freehold Nissan. Also, they have a great guy, John, who shows you all the options in the car and how each works....really friendly, really funny and very knowledgable. It's worth buying a car there just to meet him - he's teriffic!
I worked with Ralph and Michael both were super helpful and informative. I got a 2015 certified Passat, top of the line SEL Premium model! Beautiful car and practically brand new with only 22,000 miles. They took care of us and gave 2 brand new tires for the front when one had a bubble. My first car financed by myself and It feels great and i couldn't ask for a better car!
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