Excellent Experience - Twice!
April 3, 2018
Recently, my fiancé and I purchased a 2013 Jetta from this dealership in March 2017, and I must say we were very satisfied with the entire experience. From the moment we walked onto the lot, we were greeted by a very friendly salesman by the name of George Gamache. He approached us not as a potential sale, but surprisingly, and warmly, as a friend. Not once did we ever feel pressured to buy or choose something we were not in the market for, rather, he listened to our needs and brought us a vehicle keen to our exact requisites—and within budget! Throughout the process, George was extremely helpful and walked us through a very painless procedure all the way down to the paperwork, where we were introduced to the finance manager.
Unlike other dealerships, even the loan process felt easy and didn’t make us feel pressured in any way to purchase the high-end, exclusive options—but that doesn’t mean you don’t have to do your homework first. Make sure you’re well-informed with what your insurance covers so you don’t have to shell out an excessive premium for double coverage. And in the end, we received our car at the right price, with the right finance options, and with a new fondness for larger dealerships.
Overall, I would highly recommend this dealership, especially if you’re in the market for a VW. And honestly, I wouldn’t hesitate to ask for George.
Revisit April 2018:
Since the purchase back in March, my last vehicle (a Honda not purchased from this dealer) was running close to its last bit of life so, again, I was in need of a new car and came back to this dealer, and George. Not surprisingly, I had a wonderful experience with George and the whole crew at VW NA. From the initial introduction to my new car (2018 Golf R) all the way down to the paperwork, everything went super smooth just like the first time. Honestly, I can't speak higher of the service here. Unless I end up moving away from the area, I will be a lifetime client.
Long story short, if you're in the market for a VW, new or used--and you're in the area--definitely come here first.