Mike Stover was excellent to work with. He explained all maintenance issues prior to completion. Our situation was a long term fix. Mike set us up with a rental car and kept us updated on the progress of the repair. I highly recommend Mike and Team Toyota service department.
We worked with Vinny and I would highly recommend him as your sales consultant. He is very knowledgeable about these vehicles and their safety features, which was one of the main reasons I was getting a CX-5 with the Grand Touring trim and Premium package. We told him that we wanted to buy the car cash and get out of there quickly and he made this happen. The only thing I would recommend to this dealership is to get some half and half or heavy cream for the fridge by the coffee machine instead of having just the powder creamer.
This is my second time purchasing a car from JS Autohaus 6 and I'm sure there will be a third time in the future(1.5 Hr drive from my house may I add). They are friendly, professional,helpful,and do not force anything on you. Eli and Khader are great people. Would recommend to anybody.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
I purchased a car from this lot and it was a much easier process than I thought. From the time that I showed interest to the time that I left the lot my questions were answered timely and my time was well spent. Loreal was a huge help in the car buying process and her customer service is unmatched. As a first time car buyer I was welcomed and treated with the best intentions.
We want to say "Thank you" to Kevin for all of his time and help during our recent visit & purchase at Smith Volkswagen!! We went there to test drive a 2014 TDI VW convertible beetle. Kevin greeted us with a smile and off we went on our test drive. He answered all of our questions and made us feel very comfortable at the dealership. No pressure at all. We are very happy with our purchase of the VW beetle. We know we made the right decision and are very confident that if we should need anything for our VW in the future, Smith Volkswagen will be there for us. This is a wonderful dealership and again...Thank You Kevin!!!
I was searching for a very specific vehicle, one which came to the lot of Hertz Car Sales in Warminster, PA. My online inquiry was very quickly answered by Mike Moore, one of the sales staff. He was exceptionally helpful in answering my questions about the car and the sales process and worked closely with my lender all while out of state. He worked diligently to find answers to all of my complicated questions, taking lots of time.
Unfortunately, the deal fell through to no fault of Mike. We received a comparable offer on the exact same car at a dealer much closer to our home (where Warminster is a little over two hours away and out of state).
I strongly recommend that you work with Mike when searching for a car. He was honest, trustworthy, and thorough in giving me all of the information to make an informed decision. He encouraged me to make the decision that was best for us, even if that meant our buying a car elsewhere. That says a lot about Mike's integrity and commitment to service. Thank you, Mike! I hope someone local snaps up that fabulous car in your lot soon!
Mike was helpful, patient, well-informed and direct, and made buying a car enjoyable. I’m thrilled with my car buying experience at this dealer and will gladly recommend both he and the dealer whenever possible.
Was an easy and nice shopping experience, Walter helped us and had enough patience to show us the cars we was interested in, and we test drive both!!!! There was an smile on his face from start to finish!!! Thanks Walter from the Hernandez Family!!!!
The service was suppose to include checking all fluids, tire pressure, and etc but instead the service writer asked if I wanted those things done (and that it would take more than an hour). Last I checked, it only takes a few minutes to check windshield washer fluid and make sure the tires are inflated perfectly. The service was originally for a factory recommended ???ECM Programming.??? My question, if you???re trying to improve your customer service, why wouldn???t you just perform a courtesy fluid check (after all you had the car for an hour)? Strangely, the R/O says it was performed
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