What an enjoyable, no-pressure experience we had purchasing a 2017 Acura at Elk Grove VW.
We actually were just ‘looking’, but we really liked the Acura on the lot. Then after talking with Kash Bradford about prices and vehicle details, she made it very easy to make up our minds about purchasing it.
It really was the best atmosphere for purchasing a car.
Then Graham Copps took his time explaining in detail all about the vehicle navigation and computer system, which was extremely appreciated by us.
We’ll be very happy to recommend Elk Grove VW to friends and family.
And a sincere thank you to Kash and Graham for all their help.
PS: This review form does not have Kash’s name as an option, to give her credit for a job well done.
Purchased a 2018 e-Golf fully electric vehicle. I called the sales representative ahead of my visit and told them the type of vehicle I was looking for and they had the vehicle parked out front ready for my test drive along with all the vehicle information. The sales representative provided me with the available options to purchase the vehicle verses leasing the vehicle for 3 years. Overall this was an amazing experience and I never felt pressured to purchase and/or lease.
It has been 13+ years since I purchased a vehicle from a dealership and I have to say the sales experience has certainly chanced for the better. The sales staff were very professional and knowledgeable and not at all pushy to try to make a sale! I felt very comfortable and at ease.
We had a truly awesome experience with Elk Grove VW. A thanks to Bobby, Cash, Tony and Mario for the easiest car purchase I have ever experienced. Not to mention the prices were the best we had seen both in person and online from Elk Grove to the Greater Bay Area. Many many thanks!
I bought two cars from them, both times it was a pleasure to work with Niello VW staff. I got my first used car in 2015 and had no issues with it, yesterday I trade in my old car and got another used vehicle for a great price. Planning to go back there in few years to get another car
Overall good experience at Niello Volkswagen. No pressure, non-commissioned sales process. Was looking for a 2017 model, but all 6-speed GTIs were gone. Ended up getting a 2018 model, but it is just what I was looking for. No great deals on 2018 models though, but you get a lot of car for the money with a Volkswagen so I was satisfied with the deal that I got. The wait while the paperwork was being filled out was a little long, but considering all that needs to be done it was a reasonable amount of time. Very satisfied with my new vehicle.
The sales associate was friendly and answered all of my questions through email. Did not ask to set up a appointment right away. No high pressure and was willing to work with me even though I had to try and unfreeze my credit.
Purchased a very clean '14 Tiguan and I really like this vehicle. All of the staff were courteous and knowledgeable about their product. Overall best auto purchase ever. I would definitely recommend Niello VW to a friend.
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