My wife and I just stopped by Last Monday to investigate a lease price on a new Rogue. Had no real intentions of purchasing then due to the fact that we still had 3 lease payments to make on our Altima. We were greeted By Sales Associate Tim Kaplan, He asked what our intentions were & explained our options in depth. He was very patient & very knowledgeable in regard to the Rogue models as well as the amenities & trim levels that were available. We spent a good 45 minutes to an hour looking for a vehicle and then test driving one. We did not expect to take a Rogue home that night, however after negotiating with Tim and then with the store manager Tyler Forzani getting involved, we decided to lease our vehicle that night. A very nice experience and both Tim & Tyler were wonderful to deal with. I did not get involved in the financing portion of the transaction as my wife handled that part. However, she said that the finance manager Pete S. was very friendly and helpful while explaining all of the transaction details also. While I waited for the vehicle to be readied for delivery I spent time chatting with another very friendly sales associate Charlie Gheya. All were concerned with our needs and very professional ; all around nice guys. Would purchase here again. Thanks Guys !!! Al T.
Our sales consultant, Ronald, was incredibly helpful, a good listener, and willing to help us find the best deal possible for us. We came out with a better car and we expected and with no issues or questions.
Great customer service! Tony, the salesman answered all our questions and got everything done pretty quick. No waiting around in the car dealership all day everyone was very friendly and helpful. Would highly recommend this place to anyone! Would give 10 if I could!
From the moment I walked in the door at Lester Glenn I felt at ease. NO high pressure. I knew what I wanted and Frank understood that. Frank A. was my salesman and had absolutely the best car buying experience. I had a million questions and they were answered without judgement (not always the case when a woman is buying a car alone) even though a couple of my questions might have been considered silly. We went out to the lot to look at what was in stock but the Lime Twist I had my heart set on was not available. He took the time to go through the computer to see when one in that color was going to be in. I was pretty lucky in that respect too! I picked up my new car today and even though it was raining it didn't dampen my experience in the least. I proudly rang that bell on the way out the door and was proud to have my pic taken with Frank with my cool new ride! Thanks Frank. I'll be sending anyone who asks for a recommendation to you.
Went in to look at used Jetta Sportswagen. Felt salesperson was a little over-eager,
and was somewhat turned off by his disparaging remarks about other dealers.
Was contacted again by dealership on another car, but when I quickly responded, I was told that the 2nd car was already sold.
I give Hamilton Volkswagen a 5 star rating because they try to get you in as soon as possible and take care of business. While in for a cosmetic issue I was made aware of a recall check and it was also fixed. I???ve never had an issue while at Hamilton Volkswagen.
I traded in an old vehicle and purchased a new one at World VW today. From the beginning of the transaction which started on the internet with Alyse & Jonathan, to the end in person with Joseph and Steve, I received great service and had a stress free experience. The staff here is friendly, likable and professional. I would buy another car at World VW.
I wouldn't purchase a new or used vehicle anywhere else since dealing with the staff and management of TRVW. Working with Melissa Riley was simple, easy and pleasant.
Stress free purchasing and fair and reasonable pricing.
I have driven SUVs for 18 years and surprisingly fell in love with the new Passat! The staff was friendly with a no pressure, make yourself at home, atmosphere. Interaction with finance and management left me with comfort and confidence in having found a new "home" dealership! I merely stopped by one of their events...and love my new vehicle!
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