Jerry was better than awesome. He addressed a potentially major power steering issue quickly and professionally to mitigate the problem. Then we flushed my system twice more in the next two weeks to ensure it was fully solved. And he was so awesome about it. He is a great person who works on cars. He would be great at whatever he did because he is calm, confident and he CARES.
New To VW and think we’re gonna like it
by NewVWdriver from Edmond, OK
December 27, 2018
Have not had the vehicle but about a month. My wife is the main driver and really likes it. I have driven it on several occasions and enjoy driving it. Interior is nice and appears to be of good quality. Not sure about the auto engine off at stops. It is a little jerky when it comes back on, but this option can be turned off. Even with it off, the car has immediate sensitive acceleration, but this may be something I’m just getting use to and will adapt to it. Overall very satisfied.
Love Vroom! Found an awesome car at a great price. Delivered right to my house! Will definitely buy from here the best time I need a car!!
Luxurious Car without paying Luxury $$$
by Ryan from Austin
December 25, 2018
Once I had reviewed this car and analyzed it online, I knew this was the vehicle for me. Competitively priced with the cars in its class, the 2018 VW Tiguan SE in Habanero Orange will have heads turning and praises galore. It's exterior will have people saying how the color goes perfectly with the body style of the car. As far as the interior, people will think that it's a compact. But it's the compact car that's not so compact. When you actually enter the vehicle, you see that the length on it is the longest in its class and the width and height of the car is only about 2-4 inches shorter than the average mid-size SUV. Likewise, with the ability to switch in-between sport mode, you'll have yourself thinking you're in a race car. Did I mention the 4 cylinder engine and great gas mileage this car provides? Also, there is the 8-inch touchscreen that is so sleek and functional that you'll never need to look down at your phone while you drive again. The car is a fantastic one, great value for the money. I haven't looked back since my purchase!
Wow. I am going to start off by saying that the people who work here are just genuinely good and honest people.
I was buying a new Jetta after returning my Jetta for the TDI settlement. As an out of town buyer I was originally nervous about driving 2 hours to a dealership with really low prices. Kristian roof made the out of town purchase very simple, and ensured me that they are reliable in their prices. The night before we were going to drive to get the car, we experienced a hiccup and was able to talk to the General Sales Manager, Wofford, at 10pm on a Friday night. He was available and quick to get back to us, and very accommodating. Buying the car the next morning could not have gone any smoother. There were NO surprise fees or problems purchasing the car. Kristian and Wofford were a pleasure to work with.
This brings me to Patrick, the finance manager. Patrick was great to work with the day I bought my car. One week later he was willing to talk to corporate about my TDI settlement problems. AND he spent 2 hours talking to my DMV when I returned home when they tried to overcharge me. This really shows that they care about their customers even after you buy the car.
The customer service at Vic Bailey VW cannot be matched. Their prices were the lowest in the area, combined with their honesty and amazing customer service, I cannot imagine buying a car from anyone else. I would suggest Vic Bailey to any out of town buyer! Thank you!!
by FO from Los Osos, CA
December 23, 2018
Got a great deal. Very roomy and full of fun amenities. Love the huge sun/moon roof and all wheel drive. Can't wait to take it to the snow.
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