I was thoroughly satisfied with the way that the Autobarn Countryside Service & Parts Team worked together to ensure my 2009 Passat was ready for Winter. Swap of the Winter Wheels & Tires was seamless as always thanks to Brien Akers inventory management skills. The oil change was routine amd Bob advised me that I had a couple of minor issues that needed attention to which I had him take care of one on this visit and will most likely attack the second on the next visit. Drop off and pickup were smooth and this time I even grabbed a snack from their Customer area before browsing the showroom. Joe
Went in for oil change and tire rotation. The service included this but also checked out the car. Everything was done within the time promised, while I waited. Everyone was friendly and made sure that I was well taken care of.
Billy went above and beyond to help me. As long as he is in Service. I will come back to Haggerty. He was so professional and personable. He was able to answer all of my concerns. He also got me a brand new loaner car. I have bought plenty of new cars. I never experienced such a genuinely nice person. He answered all my concerns. Also told me there was a open recall on my Vehicle. I would of never checked. Please let him know it’s Service people like him made my life much easier. He deserves a commendation.
I was very happy with the service during the purchase of my Camry. Charles was very knowledgeable and helpful getting me into the car I wanted. I have always enjoyed shopping at River Oaks Toyota for my last 3 cars and I will most likely buy my next car there as well.
Was in this dealership to have my leased car in for its 30K mile service. Patrick greeted me and was top notch with his customer service through my appointment. I highly enjoyed my experience. Thank you!
I purchased a certified pre owned 2014 VW Passat today. Eric Lee was great to work with regarding the purchase of the car prior to my over 3 hr drive. Marijana made the paperwork part of the purchase a breeze. We will more than likely buy here again!!!
Big shout out to Todd Jones for helping me get a great deal on a new 2018 Tiguan. He made my trade in process easy, he was fun and great to work with. Make sure you ask for him in the future. Great experience.
I'd like to recognize Ken Richardson for his outstanding customer service skills. As a salesman, Mr. Richardson was very well informed about the car and was able to answer all my questions. There was no 'pushy salesman' atmosphere and he didn't play any games that we all hate when it comes to buying cars. We treated each other as partners and closed the deal fast. I just purchased my new "Passerati" and my experience was positive. I highly recommend Mr. Richardson, you will be pleased with his interpersonal skills and the way he treats his customers! Marijana from their finance department went above and beyond to make sure I left with a smile on my face. She was very professional and created a great atmosphere.
Very glad that my son and I bought a nice used car for a good price at your dealer. Sales associate Ken Richardson was very helpful in our car selection and Marijanna Malencic in finance was very easy to work with to find a good loan rate and payment to fit my son's budget. So thanks to Larry Roesch and company for a good deal.
After having a horrible experience with a dealer very close to home, who claimed they couldn't find the car we wanted at any other dealer, we found the car at Larry Roesch. From the first call to the dealer, until we drove off the lot, we had the best customer service experience. Thanks to Eric, Ryan and Marijana for doing everything you could to get my daughter in to her first choice, first car purchase. No pressure, honest pricing and a real desire to get my daughter what she wanted, not just make a sale. Thank you!!
We were treated very well by our salesman Chris and David. We received a great value on the certified car we purchased and they worked with us after the sale to make sure we were satisfied with all of the details.
The saleperson and general manager Dan was very professional and worked with our credit situation to get us approved for the car we always wanted with affordable payments. Thank you for the great service!!
Bought a used BMW from Perillo, and the entire process was super easy from Sales (Robert) to Management (Dan) to Finance. I was surprised by the low pressure environment and ease of working with these guys. Very pleasurable experience over on the used car side of the shop. Amazing selection of cool cars too!
I was involved in an accident and my car was totaled. I had the dreaded job of searching for a vehicle in a rather short amount of time. I did most of the research online and found one at Mike Haggerty Volkswagen. I was not hopeful but drove the two hours to look at a 2015 Jeep Compass. Dylan was my sales representative and he was so kind, attentive and made my experience a pleasant one. I also dealt with Pat and he also went far above and beyond any expectation that I had from any car dealership. He listened to what I was looking for and did not try to talk me into something else, he addressed all of my concerns and questions in such a kind manner. I had issues with the tires on the vehicle and he had four new tires put on the SUV in about 30 minutes. He treated me with respect and was not aggressive or pushy. Sean, the finance man, he was just as awesome! He had everything ready in advance and actually made the whole finance process seamless and pleasant. He too, was just so kind and genuinely attentive to all of my concerns and questions. I went in stressed about the accident and having to start over with a car loan but I left happy and excited about my new SUV! Would I buy another vehicle at Mike Haggerty? Absolutely!! Thanks guys!!
The sales associate, Ryan Crooks, made my car buying experience so smooth and enjoyable. He was super knowledgeable about the car and really listened to my needs and wants. The team in finance were also great to work with. Strongly suggest if you are in the market for a car that you visit this dealership!
Working with Mario and Joe was best experience like any dealer I was before...friendly, professional and knowledge
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