I would like to comment on the excellent experience I have had with the service department at VW Reading. I have had a few issues with my Golf R recently, and every time, I ask for Alex to work on my car, and Molly is always willing to put him on my car with no problems. She is always super nice and accommodating! Alex knows his stuff and always does great work. I love having a dealership that I trust. This last time, Alex actually took two separate road tests with me to make sure he understood what I was saying was wrong with my car. Alex went out of his way on more than one occasion to get to the bottom of my issues and get it resolved. There should be a mechanic like Alex at every dealership. In addition, Josh, the service manager is willing to sit down and talk to you with respect when it comes to an issue you are having. Josh treats you like he values you as a customer and I appreciate that. Thank you Josh, Alex and Molly. I am glad you are there for my wife and me when we need our VW's serviced.
Luxurious Car without paying Luxury $$$
by Ryan from Austin
December 25, 2018
Once I had reviewed this car and analyzed it online, I knew this was the vehicle for me. Competitively priced with the cars in its class, the 2018 VW Tiguan SE in Habanero Orange will have heads turning and praises galore. It's exterior will have people saying how the color goes perfectly with the body style of the car. As far as the interior, people will think that it's a compact. But it's the compact car that's not so compact. When you actually enter the vehicle, you see that the length on it is the longest in its class and the width and height of the car is only about 2-4 inches shorter than the average mid-size SUV. Likewise, with the ability to switch in-between sport mode, you'll have yourself thinking you're in a race car. Did I mention the 4 cylinder engine and great gas mileage this car provides? Also, there is the 8-inch touchscreen that is so sleek and functional that you'll never need to look down at your phone while you drive again. The car is a fantastic one, great value for the money. I haven't looked back since my purchase!
We decided on the Atlas about two weeks ago. As we were pricing and test driving all the different models, we really wanted the SEL. However, that style was slightly more expensive than we planned. We are from Bucks County, and we were looking at all the area VW dealerships. We needed the price to be a little lower, and that is where the Ciocca internet team, Tina Collins, responded to an email inquiry about the Atlas, and gave us a price that no Area dealer was willing to match. So we confirmed everything with Ciocca and put a deposit down over the phone! (Which made us really nervous). When we finally arrived in Allentown the staff greeted us and made our transaction extremely pleasant. We really appreciated how they were willing to answer all of our questions and stayed with us way past their closing time to finalize our deal. We never felt rushed, and the staff so helpful. We look forward to continuing our relationship with the Ciocca dealership and cannot thank them enough for putting our family in this great vehicle.
Wow. Lots of options for the price
by zen4tina from Coolidge, AZ
January 14, 2019
The R line trim is so stylish and all the customizations through the car are amazing. It's going to take me a month to go through everything.
Nothing but praise!! Great experience. Great customer service! Matt is the best!! Super knowledgeable. Goes above and beyond to make sure you’re happy. FIVE STARS!
New To VW and think we’re gonna like it
by NewVWdriver from Edmond, OK
December 27, 2018
Have not had the vehicle but about a month. My wife is the main driver and really likes it. I have driven it on several occasions and enjoy driving it. Interior is nice and appears to be of good quality. Not sure about the auto engine off at stops. It is a little jerky when it comes back on, but this option can be turned off. Even with it off, the car has immediate sensitive acceleration, but this may be something I’m just getting use to and will adapt to it. Overall very satisfied.
Great experience John lll was knowledgeable honest and made purchasing Jetta easy and fun Never had such a great experience buying a car Stress free informative and extremely welcoming Felt like part of family Service was above and beyond
Drives smooth as my BMW. Who should of knew?!
by Jengug from Port Saint Lucie
December 22, 2018
This car meets my needs. I feel safe and the handling on the Hwy is great.
Leg room is wonderful and it is easy to get around town in too.
They helped me find car that I was interested in and gave me excellent value on my trade. Service dept has taken very good care of all issues on previous autos purchased from them.
I believe I have a lemon!
by SusanSS from Barre. Vermont
December 21, 2018
I advise staying away from this car already too many recalls and my safety features no longer work at all. Module was replaced for air bag, but that did not solve getting my safety features back and it says my ACC is deactivated. I am beyond frustrated! Now my seat belt on drivers side is loose and I get rhe red warning and the constant dinging noise. I want it fixed right!
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