I received an excellent customer service from Michelle . She was not only very knowledgeable but very professional and very patient with me. The service manager was very considerate and came out and asked if I wanted to get my car fixed the very same day so I would not have to return another day which was a great idea on his part. I will definitely be returning when my car needs service.
The treatment and service by RALPH was excellent, very satisfied with Jetta, the auto is very clean, very well maintained, Runs great and vgery impressed with the coordination. I drove from Brownsville, Texas to pick up my Jetta and was back at home Same day at 4:00 pm. Andy at the financial departmen is an axcellent person
And was very friendly.
I will go b back to Alamo Volkswagen in the future. I'll recommend, friends, coworkers and family to visit Alamo Volkswagen.
Ralph is a Great asset to Alamo Volkswagen agency.
Keep up the great job you do Mr RALPH.
J MIKE MENDOZA
I’ve bought many cars in the past and this was the best dealership I’ve encountered! They were kind,
Thoughtful and willing to do anything to get you what you need. I walked out with a new 2018 Jetta. I suggest Victoria as your sales associate!
Still in the process, and the salesman is okay, but their email communications are jacked. The day after taking a test drive I receive an email asking when I want to take a test drive. An email supposedly from my salesman lists a cell number to another salesman. A young sales manager calls me on my cell asking when I want to come by and see the car...a few days after I've come by and seen the car. Spooky.
We have been Ford owners forever but traded her in for a new Nissan Titan XD. We are thrilled with our new truck! Inside and out... we consider it an upgrade from our Ford truck!! Thank you Travis Miller for your patience and expertise with us throughout the choosing and buying process!
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