I inquired about a used car that I saw online & was introduced to Tony Gianfermi. I live in Vermont & Tony wasn't scared of my inquiry. In short, within a short time a deal was brokered and the car was shipped from Michigan to Vermont. It was the most pleasant car buying experience. Tony was a true gentlemen and extremely trustworthy & honest. I would definitely work with him again in the future. Thank you Tony!!
This is the second vehicle we have purchased from Suburban Nissan. In both cases we traded in our vehicles and were given fair trade in values. The whole process from start to finish we were treated wonderfully. Our salesperson Josh Bianco was very helpful and listened carefully to my requests and provided me with exactly what I was looking for. You can???t ask for more than that. He kept the ball rolling all the way through the process and when it came time to finalize the deal the finance manager was great and had everything well organized so it only took a very short amount of time and I was on my way with my new car. When the time comes to do it again I will be back. Thanks
I purchased a certified pre owned Infinity and had the most pleasant car buying experience of my life! The representatives were exceptionally courteous and went above and beyond in all measurable ways! I would recommend consulting with Oleg and Patrick before purchasing your next vehicle!
Out of all the car purchases i made by far, this was tbe easiest and fastest time i was able to get in and out of the dealership within an HOUR, thanks to Mostapha farris who made this transaction very smooth, i told him what i was looking for over the phone and explained to him that i was on a tight budget, he was able to get me the vehicle i wanted at the exact price i wanted, also the finance manager brian was very helpful and explained to me my purchase options. Overall, i recommend mostapha to any customer looking for a new or preowned vehicle, thank you mostapha and also thanks to suburban imports of farmington hills.
Josh was amazing. He was able to put me into the 2019 Nissan Altima 2.5SL Platinum for a price another dealer was selling me a 2019 Altima SR. I would definitely recommend Josh and Suburban for anyone who is in the market.
I visited the Thayer dealership at the invitation of Mike McCool.
Mike was cordial, prepared, friendly and did not pressure me.
My vehicle had too much negative equity to qualify for the bank to finance when added to the next vehicle but, Mike and the management staff tried their best to make it happen.
For someone with a more normal situation, I am sure that the outcome would have been win-win.
I received a follow-up letter from the dealer principal, thanking me for stopping in and offering to help in any way he could.
I feel very good about this dealership; their integrity and commitment to their customers.
Rudy Desantis made it possible for me to buy my dream car! It was quick and painless. Drove 4 hours to see the car and I have no regrets. I've been telling all my friends how awesome my experience was and when my fiance buys a new vehicle he told me he would only like to deal with Rudy because he came with me and saw how hard he worked for me and how cool he was. Thanks for everything! -Katie
Best prices, amazing costumer service, amazing vehicles
by Zoomzoom313 from DealerRater.com
November 30, 2018
Josh handled every, single, detail of the purchase with such tact and care. He handled everything in such a manner that it completely exceeded all of my expectations. I Love this location, the costumer service, quality of certified pre-owned vehicles and I could not be happier with my Mazda Hatchback. Josh is a huge reason I obtained this vehicle and I highly recommend him to anyone!
I didn't end up purchasing from this dealership, but I was pleased with the service I received while shopping. The salesman was prompt with replies to my questions and was willing to work with me. In the end I felt that between the distance to the dealership was too great to justify the trip given the vehicle but would recommend a look from anyone looking to purchase
Good experience overall. My first time buying from a dealership so not much to compare it to, but process was smooth, staff was friendly prices were decent (albeit minimally negotiable), used vehicle was clean and runs well.
First let me say I haven't purchased a vehicle since 1993 so when I emailed and inquired about the car I was interested in I was contacted by Eric one of the used car salesmen. He answered all my questions . After thinking about it over the weekend I contacted him again and asked it he could hold the car for me to come in and look at it and he did. I had a very good relaxing experience at this dealership and Greg the business manager was also helpful in the purchasing of my car. But I would have loved a full tank of gas....
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