Found this car on Cargurus and reached out to Curran. Quick response with every step. Sean (Used Car Mgr) was excellent. Easy to work with and flexible in final negotiations. Reed (Sales) was amazing. Test drive and tutorial on car features was great. Barbara (Finance) worked diligently to finalize this out-of-state purchase. Insurance company I use was hard to reach and instructions were unclear. Worked it out after a few additional calls after I took delivery. Waiting room was a little disappointing but overall, very satisfied.
This is the third Audi we've purchased. From the moment we sat down with Janet I felt assured we were going to be able to seal a deal. She listened to our needs, prior experience with other sales staff and explained everything. We were so satisfied with Janet that we did something we have never done before. We purchased and had our car delivered within 4 days. She not only explained how everything works in the car but followed up with us later to see if we needed any other assistance and told us to call anytime we needed anything.
I was very impressed with the responsiveness and professionalism following my inquiry on a listed car. Though ultimately, it didn't match my needs, they worked with me in my search and were very responsive to additional questions/requests.
Absolutely Best Buying experience. Danya was the best!! Bought my new car from out of state, as my local dealer didn't have the car I was interested in purchasing. Danya was able to work with me via email and phone, and now I am a proud owner of a new 2017 Audi. Valenti is great, anyone I know that is interested in purchasing an Audi, I will recommend the excellent staff at Valenti!
The salesman was excellent. He knew every detail about the Audi Q3, and the particular functions available with the technology package. He described the features of the car while I test drove the vehicle.
The service at St James Volkswagen was excellent from beginning to end the gentleman who helped me was very professional and courteous. The accommodations in the waiting room was super nice and it was very comfortable waiting for my car to be serviced the car was serviced in a timely fashion and before I knew it I was on my way everybody who worked in the office was friendly and welcoming
Once again Smithtown VW service has demonstrated excellence customer service. I have been bringing my 2006 GTi there for service since I bought it, even though there are many other places which can do the work. Why...simple I trust them to do the right thing and they do, and they do it in a manner which makes me comfortable and confident.
I just purchased a brand new GTI from Miguel. He was extremely helpful and the process went very smoothly. I highly recommended buying a new or used VW through Prestige. And a big thank you to Fred Pellerin for taking care of my new car before it was delivered to me.
My experience was great because of the great service
by OMARPORTILLO11717 from DealerRater.com
December 0, 2018
Julianna was a rockstar and totally took care of me during my new 2019 Jetta purchase! She went above and beyond with her nifty thoughts and humor to make me feel comfortable.I am super grateful that she attended me. Ivy connected the dots for me and gave me all the options under the sun! Ivy made my purchase experience as smooth as possible. Can???t thank you girls enough!
I went to see a pre-owned Santa Fe. I met with Nicholas Farrington. He was very pleasant and professional. What impressed me the most was the fact that he took the time to learn all the features of the car so when I went to pick the vehicle up he was able to tell about all the features. I would definitely recommend this dealer.
Just the overall confidence of good service. I have been coming to your Saint James location since buying my CC and I have been treated and spoken to in a friendly and family oriented way. I love people who knows and speak about cars.
I was only home for a few weeks with the job of helping my mother find and purchase a used car. The sales rep (Sean) couldn't have been more helpful in assisting my mother in this process. He was friendly, straight-talking and responded quickly to every phone message I left. After purchasing the car the finance department (Barbara) made a head-spinningly complicated process easy and hassle-free. She was friendly, incredibly knowledgeable and supportive of all of my mother's requests. In the future I'll stop here first if in the market for a new or used car.
Miguel was a great salesman, not pushy yet very informative. He made the entire transaction smooth and not stressful. He got me the car I was looking for for the price I wanted. Highly recommended!
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