I was very impressed with the responsiveness and professionalism following my inquiry on a listed car. Though ultimately, it didn't match my needs, they worked with me in my search and were very responsive to additional questions/requests.
Absolutely Best Buying experience. Danya was the best!! Bought my new car from out of state, as my local dealer didn't have the car I was interested in purchasing. Danya was able to work with me via email and phone, and now I am a proud owner of a new 2017 Audi. Valenti is great, anyone I know that is interested in purchasing an Audi, I will recommend the excellent staff at Valenti!
The salesman was excellent. He knew every detail about the Audi Q3, and the particular functions available with the technology package. He described the features of the car while I test drove the vehicle.
Great selection of inventory, knowledgeable and polite salespeople (especially Dom and Jon) and a beautiful facility gave Crowley VW the edge on a day where I had already seen 2 other dealerships. This is the third car my family has purchased from the Crowley group but the first from VW. This team has set the bar way above their competition.
I was very pleased with the service done on my 2008 Jetta, the entire staff was very friendly , knowledgeable, and the did a great job servicing my vehicle! I would definitely return for future service ! Thank you Victor D'Occhio
IT WAS EXCEPTIONAL AS USUAL. I CAME IN TO MAKE AN APPOINTMENT AND SINCE I WAS HAVING A PROBLEM WITH MY BRAKES THEY TOOK MY CAR IN FOR REPAIRS. I TOLD THEM I HAVE AN APPOINTMENT AT 1:00 PM (IARRIVED AT THE DEALERS AT ABOUT 9:15) THEY SAID THEY WILL HAVE 2 MECHANICS WORKING ON MY CAR AND THEY WILL BE FINISHED BY 11:30. THEY DIDN'T WANT ME TO DRIVE WITH UNSAFE BRAKES. THEY CHECKED THE CAR AND FIXED ALSO OTHER PROBLEMS. AS ALWAYS, CROWLEY COMES THRU WITH FLYING COLORS. ALL PERSONNEL ARE COURTEOUS. FRIENDLY AND THERE TO MAKE YOU AS COMFORTABLE WHILE WAITING FOR YOUR CAR. I ALWAYS RECOMMEND TO MY FRIENDS TO GO AND BUY AT CROWLEYS. YOU ARE TREATED THERE AS FRIEND AND FAMILY.
This is the third Audi we've purchased. From the moment we sat down with Janet I felt assured we were going to be able to seal a deal. She listened to our needs, prior experience with other sales staff and explained everything. We were so satisfied with Janet that we did something we have never done before. We purchased and had our car delivered within 4 days. She not only explained how everything works in the car but followed up with us later to see if we needed any other assistance and told us to call anytime we needed anything.
Good to do business with – Need better/clear commu
by PranavT from Binghamton, NY
December 15, 2016
I bought a 2013 VW CC Sport from them. I am from Binghamton, NY & this car was located at their showroom in Hartford, CT. I saw this car’s listing online and immediately liked it but wanted to test drive the vehicle before putting down my money. I had arranged for my own finance so needed the purchase order for this vehicle. They agreed to give me the purchase order if I put a refundable deposit of $500 on my credit card. I agreed to that. So I put my paper work in order and drove down with a friend on Saturday to their showroom. The condition of the vehicle was good just like I had imagined from the pictures. I took a test drive. The gentleman who was with us on the deal was knowledgeable & helpful. I noticed that above the front passenger headliner there was some black smear. I pointed out this to the salesman & he took care of it immediately. Also the engine bay & the underside of the vehicle looked dirty as if it was not washed so they gave the car a complete rewash before I left. I was unclear on how I would be able to register a CT dealer plate vehicle in NY State. I was told that I would be getting NY plates which I did. Only place where the dealer needs to improve is communication. I had no clue what was going on with my registration & upon calling/emailing I just got the answer that “A third party company is taking care of it”. This is my first car in this country and it should not be assumed by dealer that everyone knows the process of buying a car over here. It is nice to maintain some transparency during paper work as I am paying for that service as well. Now I got the plates from DMW NY however I never got the title for my car. Upon asking the dealer, they say they mailed the title directly to my finance company and it’s normal. Here’s the thing, my friend got his car a week later mine, went through the same finance company as mine and he got his title from the dealer (different car dealer). He just made sure he added the finance company name as a lien holder on his car’s title & mailed a copy for their record.
Just picked up my 2018 Volkswagen Tiguan and absolutely love it! Thank you to the staff at Langan VW Tyler, Brandon, Steve and Troy always friendly and helpful. This being my fourth car from them always make the experience a great one!
Found this car on Cargurus and reached out to Curran. Quick response with every step. Sean (Used Car Mgr) was excellent. Easy to work with and flexible in final negotiations. Reed (Sales) was amazing. Test drive and tutorial on car features was great. Barbara (Finance) worked diligently to finalize this out-of-state purchase. Insurance company I use was hard to reach and instructions were unclear. Worked it out after a few additional calls after I took delivery. Waiting room was a little disappointing but overall, very satisfied.
I went to see a pre-owned Santa Fe. I met with Nicholas Farrington. He was very pleasant and professional. What impressed me the most was the fact that he took the time to learn all the features of the car so when I went to pick the vehicle up he was able to tell about all the features. I would definitely recommend this dealer.
I was only home for a few weeks with the job of helping my mother find and purchase a used car. The sales rep (Sean) couldn't have been more helpful in assisting my mother in this process. He was friendly, straight-talking and responded quickly to every phone message I left. After purchasing the car the finance department (Barbara) made a head-spinningly complicated process easy and hassle-free. She was friendly, incredibly knowledgeable and supportive of all of my mother's requests. In the future I'll stop here first if in the market for a new or used car.
Recently bought 2015 Audi Q5 online and took delivery last week. Sean and Barbara made the whole process seamless and got me better financing than my credit union. Delivery and followup was first rate and I'd highly recommend a visit for new or used purchase.
My experience at Volkswagen was amazing! I was greeted by Chris Dipalo, there was no feeling of being rushed or pressured. He helped me find the perfect car that had everything and more within my budget. Chris is awesome!!
I went to the dealer on March 23 based on a search I did for a couple of years old VW Jetta with standard transmission. As I walked in, Chris DiPallo greeted me and started asking appropriate questions. After looking into the inventory, he found a car matching my criteria, went to the lot to take a look at it, negotiated price and closed the deal. My experience with Curran VW was very good overall, the next day it was up to Barbara to finish all paperwork and give me the keys. It was the best car buying experience I've had by far, I find them convenient, easy to work with (negotiate), and very customer focus. I would recommend them to family and friends.
In Terms of Quality & Service, Curran is the Best!
by Kaitlin Mahar from New Haven, CT
April 18, 2018
I visited Curran Volkswagen on March 3 during my search for a new car, and I could not have had a better experience.
Chris DiPallo helped me through the entire search, selection, and buying process and went above and beyond to make sure my needs and wants were met, if not exceeded. He gave me a great deal on a wonderful 2015 Jetta that met all of my needs (and then some) and he made the entire process as quick and easy as possible while still keeping me well-informed. I picked up my car the following Monday and everything was seamless - Chris ensured that the car was in perfect order and that I was familiar with all the features my car has to offer before I left, and Barbara made certain that everything was taken care of so that I was be able to drive off the lot in no time.
If you are in the market for a Volkswagen and want to buy from somebody who is fair and honest, and who treats you like a valued customer, then you should absolutely go to Curran Volkswagen and meet with Chris!
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