My husband and I had a wonderful experience at Open Road Volkswagen from start to finish. It was the first time we had decided to lease a car in over 10 years, so naturally we had a handful of questions & some uncertainty in terms of what we were looking for. We worked with Jeff Isaac-Hodge, and he could not have been more helpful & attentive to our needs. Jeff is extremely knowledgable about the VW brand, and he patiently took us out on a few different test drives until we finally decided to go with the 2018 Jetta SE. Once we made our choice, Jeff made the check out process totally seamless for us, which I very much appreciated since I can be impatient when it comes to closing out a deal. I would 100% recommend this dealership to anyone thinking of buying or leasing a new car!
If you’re looking for a straight shooter, easy to talk to, no haggling right to the point saleman, ask for Jeff. Just bought an Atlas and Jeff was all around helpful and easy to work with. Gold star in my book. He made a stressful event easy.
I went to open road because my brother brought a vehicle and the Dealer salesperson Justin White was a great help to me and choosing the vehicle the certified used Volkswagen Jetta 2010. He's an awesome salesperson.
Service provided was excellent. Able to quickly identify and correct the issue. Provided timely and professional updates to what the issue was, and followed up to see how things were after I picked up the car.
Jason & Huey, what a great bunch of guys! Jason worked every avenue over 2 days not giving up until he was able to find me the best interest rate & financing for my pre owned 2018 Audi A4. it was a pleasure from the minute I walked in working with Huey and chatting with him, until I drove off in my new car. There was a point when I didn???t think I was going to get financing, but jason & Huey were a team and worked endlessly until it happened. I am so Thankful to Jason & Huey and their amazing team. I felt like a part of the family immediately, no stress or anxiety... I not only left with my dream car but I also left with new friends I highly recommend this dealership and These guys when looking for your next Audi! Thanks guys 😊
This has been our 3rd experience working with Scott Zukowski.He is an amazing sales rep with a lot of knowledge about Volkswagen. It is our 8th year with VW and our experience keeps getting better and better.
Service was completed on the same day even though they were very busy and I did not have an appointment. As a convenience to me, the car was delivered to Sales since I could not reach Service be they closed.
Returning a 2013 VW Passat on a end of lease and was amazed on the personal attention received that I ended up leasing a 2016 Passat. The salesman John BATISTA was great. He was very patient, knowledgeable with the vehicles features and options. A real pleasure to deal with. His general manager Tom was also a very professional and I would highly recommend that you ask for these two gentlemen in person.
I just don't know where to begin. The sales rep Mark is magnificent. He took care of my mother and then some. Mark went above and beyond to make sure my mother's experience was something she would talk about for years to come. Tom, (manager), also made his presence known. He did what a boss should do and more. We will definitely recommend Lash Volkswagon to everyone we know. I am in the market for a new car and had my mind made up on a different model. However, after the way they treated my mother and witnessing her experience I have been converted to Volkswagon......but not just any dealership. LASH and LASH alone will get my business. Every person there from the service center to the sales floor greeted us with a smile and just took the time to make sure we were good. Thanks for showing my mom love and I look forward to writing another review about my own car buying experience in a month or so. FYI the star selection on this site needs improvement. It doesn't let you select 5 stars on the other categories, only went to 3. The buying process and facility were 5 STARS as well.
Had searched for and found a used VW Sportwagen TDI advertised on Cars.com. I completed the request for additional information on Cars.com. Cars.com contacted the dealership that had advertised the vehicle. The dealership responded to me in a very timely fashion saying the car had already been sold. Experience with Cars.com and the dealership was good even though the vehicle had already been sold. So search continues. Cars.com is a good site and I will continue to use it to search for my next vehicle.
Marvin is the man for excellent customer service. He promptly attended to my need and addressed all of my concerns. Lou was also exceptional in his assisting me with acquiring extended warranties on my used vehicle.
MB of Morristown did a great job replacing my car battery, performing diagnostics, and offering suggestions. Many thanks to Jeff D???Angelo and team. Have a great holiday season!
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