I have done business with CVVW several times now and have ALWAYS had a great experience. They are under new management and the place has a energetic and professional feel about it. They were polite, attentive, and they offer some of the best prices for regular maintenance service in the area.
TWO thumbs up!!
CAR TOWED TO DEALERSHIP AFTER HOURS ON A SUNDAY. SALES MANAGER HAPPENED TO BE IN AREA AND WAS EXTREMELY HELPFUL IN WRITING NOTE TO SERVICE AND TAKING CHARGE. SERVICE DEPT WAS VERY HELPFUL AND RAN TESTS ON MY CAR AND REPLACED BATTERY. ALSO CHECKED TIRES, ETC. AND NOTED DIFFERENCE IN AIR PRESSURE FROM SERVICE AT ANOTHER DEALERSHIP 10 DAYS PRIOR. TRANSPORTATION PICK-UP AT MY HOME SO THAT I COULD PICKUP MY CAR. POLITE, ACCOMMODATING, AND VERY HELPFUL AND INFORMATIVE EXPERIENCE. THANK YOU.
Having the car serviced there was a pleasant experience. The service advisors (Adrian, George) are knowledgeable, kind and accommodating. In fact all my warranty service happened here, even the replacement of a window regulator under warranty when the car was 36 miles past the limit. They walked the extra mile and asked for VW permission to do it. Great place. Keep up the good job.
This is the second time I have used Coachella Valley Volkswagen. Both times they have gone above and beyond to do a great job! I also bought my car from them. Single woman by myself and it went so smoothly!
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