visit was fine. it was for the purpose of a factory recall. facilities were great and we were asked several times if there was anything we wanted. waiting area was comfortable with drinks and snacks available. the time quoted for the repair was accurate and the staff friendly. I would recommend this facility to anyone .
As posted before, absolutely wonderful! Casey was quick to meet our needs and never once did he offer something that could not be done. Our Audi A5 was treated with the utmost care and the entire staff was very pleasant and geniune. I wish that we had purchased our vehicles from these folks because they understand the meaning of great customer service. We felt like we had bought our cars from them, even though we have not, we were treated no different than an individual who had.
Great job to all who we encountered there and thank you.
My service was to replace a faulty driver side airbag. The receptionist was very friendly and very informative and showed me to a place to wait while the work was being done. The wait was not long and I was on my way again. Quality service. Thank you.
Totally enjoyed our experience with Kathryn. She supplied information from which we based our decisionnot at all pushy. Since the car was brand new and still had to be unwrapped, she delivered it to our home the next day when it was good to go. Overall great experience from sales to financing. Thanks, Lithia VW.
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