Was looking for an inexpensive diesel Golf. Found at IDE have sent a request. Got very informative respond from David who provided all the information I needed.When I came over ( from Buffalo area) car was ready and the rest of the transaction was easy! Highly recommend.
I have never had a buying experience like I had at Dick Ide Volkswagen. Past experiences have been to haggle and feel like you are being taken advantage of at other dealerships. Not at Ide. Their pricing was at the average or just below on all websites I did research on. Part of the deal was a by back of our TDI. Which because of mileage difference. We were unable to get the check. Ide found a way to make it happen and allow us to drive our new Tiguan home. I can not say enough good things about Christian and the others taht helped us.
This was the most stress free vehicle buying experience I have ever had. Christian treated my son and myself like family and listened to what we wanted! I'm so impressed with the communication, the attention to detail, and the comfort that we felt. In the past I have always dreaded the "car buying" experience but I would highly recommend IDE VW and particularly Christian Sargent to anyone! Thank you for making this a positive experience! Rennee N. Crofoot
David Ruzhansky, salesman, was available to answer all my phone calls and questions. He was there at 9 a.m. and the car was ready. Being from out of town I was on a timeline and did not want any delays. Purchase went purfact. The 50" t.v. I got for a "black friday" purchase made it that much better. Thanks to all at Ide VW.
First time car buyer, and I don't think I could of had a better experience anywhere else. The staff were very friend, knew exactly what they were talking about, and exactly what I wanted. I would recommend this place to all friends and family that are looking for a cadellic!
Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy.
There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever.
The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
Terry Smith Jr was very personable and nice in trying to get me into a new vehicle. Although I was not approved for a vehicle with Marina, I still very much appreciate the service and professionalism showed to me by Mr. Smith. I will definitely refer friends and family to him if interested in purchasing a vehicle.
Our sales person, Isaac Elliott, was very knowledgeable, willing to answer all her questions, and patient. We got a good price and are very pleased with the entire experience. We would recommend Garber and Isaac.
Awesome is what comes to mind for ed and Shawn! These guys kept me updated for my loan and were nothing but pleasant on the phone with me! I would do business again with these guys! Thank you for all your help! I love this car! I recommend you buy your next car from Mazda of west ridge! Tell them I sent ya!
Excellent customer service best car dealer in Rochester I will recommend these car dealer to everyone I walk in and walked out with a car same day they know what they doing the management is very professional
I found a car at this dealership on cars.com and was able to go see it that same day. They had it ready when I got there and I never felt any pressure buying the car. My salesman was Patrick and he was so kind and helpful. Their prices are outstanding and they really go above and beyond for the customer.
Very comfortable car buying process. More auto sales staff should adopt their no pressure approach to selling cars. They let the cars sell themselves. Marlon was great. He promptly returned calls with informed answers and helped secure competitive financing rates.
He also had no problem assisting with having the car transported for a third-party inspection. I would not hesitate recommending them.
I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
I was looking for a used Volvo wagon and worked with Kevin Wright in on-line sales. Highly responsive and professional. Good communication and transparency. Kevin and his colleagues provided the CarFax and significant additional history on the vehicle (because they had serviced it for several years). We are out-of-state & decided in end not to move forward solely because of inconvenience of getting there for test drive but I would have zero hesitation about this dealership. Wish we were closer or had similar Saab & Volvo independent expertise closer by. Thank you again to Kevin & crew for their service.
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