Used Volkswagen Tiguan for sale near Lockport, NY

I have bought all my vehicles there for the past 15 years and had all of them serviced there as well. They are great to deal with. I wouldn't go anywhere else. They care about their customers.

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

Very fast this time!! The time for my service greatly Improved from last time. I really appreciate how fast the oil change and inspection was done.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

Basil Volkswagen offered me the best deal on my VW Tiguan than any other dealership. The staff was absolutely wonderful! Everyone was very pleasant and accommodating. I would just say to be sure to test drive your brand new car before purchasing I love my new Tiguan although, it's my 3rd one. I will shop at Basil again for my next VW, hopefully, the Atlas Sport.

I really love the feel and comfort of this vehicle. It serves my family of 4 well. I am the 2nd owner at 13,000 miles. Only issue so far is the oil consumption. After only driving the car 600 miles after my first oil change, check oil light came on. It was a qt. low. I am now in the process of getting it checked at my local VW dealer. Will update on outcome.

I’ve leased or bought 4 vehicles from Robert Basil over the last 10 years. Madison has sold me my last 2. She’s been great. Very helpful. Always willing to find the answers to your questions. I especially like the “engine for life” warranty on used vehicles. It has come in handy a few times.

I bought my new Tiguan early last year, and am so glad I did! I love my car and enjoyed the sales process. Everything was so easy!

Great service in and out with my new car in 2 days great experience overall

Great car, quiet ride mostly for an SUV, glad I bought it, tested Honda CRV, Mazda CX-5, Hyundai Tucson, Kia Sorrento, Chevrolet Equinox, Terrain, and many others, at that time I could not make a comparison with Toyota since there were none to be tested, the Tiguan stood above the others

I had a great experience at Basil Resale Sheridan. Ray Baller gave me a very good deal on a Honda Accord, everything went smoothly, and he was very efficient during the entire process. He was also very polite and respectful throughout our interaction. Just look for the guy with the big smile and he will take good care of you.

I must be an exception. I have had no issues with my Tiguan at all after a year and a half of ownership. Bought in October, 2021. I do notice the hesitation on start up but it’s not an issue. I had an Audi allroad and was considering the Q5 but, you get pretty much all the same features with the Tiguan that the price difference just wasn’t justified for me. Plenty of get up and space when you need it. I’m a life long VAG customer so the quirks don’t deter me. I’ve had a great experience and would recommend the Tiguan.

We always get good service at Delacy Ford with professionalism, good prices and courteous to us customers! Plus getting points towards your bill Excellent service!

2022 SEL R-Line I see the other negative reviews which is unfortunate but I have not had one issue with my 2022 Tiguan. I purchased in October 2021 and have enjoyed the car since purchase. Well appointed with all amenities that come with the Audi Q5 which I was also considering. I went with the Tiguan because all you’re getting with the Q5 is the clout. Long distance driving is amazing as the car basically drives itself. Perhaps I got lucky but I’ve not experienced anything negative so far. Would highly recommend.

Great group of people from sales to service to ownership. It’s a pleasure working with you

Nice riding vehicle EXCEPT it has a hesitation issue when you step on the gas from a standstill. Happens most when the "stop/start" is active, less when you turn it off but it still hesitates. Dealer has no answer other than it is normal and we can't find anything. Others have voiced same concern, recall?

Great people, good service I was treated respectful and friendly.They never pressured me into anything and I am happy woth the result

Went to check out a Honda Odyssey and Bob was quick and helpful. Worked with us to make purchasing happen. Go see the folks at Ray Laks, and ask for Bob!

My door handle on my hatchback has been repaired and replaced two times and now is gone again. It is a 2017 Wolfsburg and I am not pleased with the cost of 1200. I wouldn’t mind but they are only lasting two years. Ridiculous. Can’ use my hatchback.

A+ Great dealership! This is how buying a car should be! Salesman Mark is a great guy!

Looked at 2008 taurus that weren't sure about. Drove it, interior and exterior were in excellent shape. The car proved to be excellent. Andrew made the transaction terrific. NO pressure to buy NOW. Went back next day and bought it. Picking it up was just as easy. It was washed, waxed, and looked new. Drives great, low mileage for 10 yr old car, check these guys out.

This car is far superior to my previous 2021 Toyota RA4. In my distant youth I use to do some racing and handling is highest priority. Suspension, steering, 17" alloy wheels vs 15" steel wheels with hubcaps, full spare tire vs doughnut, 3 row seating vs 2 rows, 400 lbs heavier therefore more stable in windy conditions and roads that are not level, and much more. Only downside is the general Volkswagen issue with poor sound systems. Not only that, the after market is almost non-existent for the Tiguan.

Excellent experience, actually gave us more for our vehicle than originally offered. Would definitely recommend this dealership and do business with them again. We live a distance away and they even delivered our new vehicle to us, which was amazing!

I have a 2021 Tiguan SE 4 Motion, I have the car for over a year and with 11,000 miles. I give this car a general 4 stars. It’s a great car, very stable, great MPG, the air condition is very cold, road noise is very minimal, great driving view. Very comfortable to everyone except the driver seat, the middle armrest is low and further to the back, the door armrest is low, I have to drive with 2 small billows on long road trips. All other seats are very comfortable. The 3rd. Row is very very tight. The interior dash design is outdated, there is NO end call button on the steering wheel. Performance is good but 30-40 more horse power will definitely makes a difference. Value for money is great, but not for a resale! If you are planning to keep a car for a long time buy it. Exterior design I love it. Reliability, with less than 200 mile I had a cruise control fault, took it to the dealer it was fixed for over $1,000 but it was under warranty, two months later the problem came back again. At 8000 miles I had an engine light, EPC light (electronic power control system) something to do with the engine, and the car lost power, I took it to the dealer and there was a misfire on engine cylinder number 3. I still love my car, I would buy it again, and I hope that it will last for 10 years minimum.

My 2014 Cruze was experiencing a lot of issues. Hartway got right to the source and corrected everything quickly and less expensive than I thought it would be.

Our family of 5 has traveled across US, Canada, & many many daily city miles, in our Tiguan (almost 200k) with solid performance. General maintenance, & a loose nut on window regulator. Acceleration slowed but spray clean of mass air flow (MAF) sensor solved issue. Seats are comfy enough but maybe less engineered for 1,000-mile trips. 2018 infotech was quirky, but good enough. Folding 3rd row, full sun & added hitch for bikes etc. make this smallish SUV super convenient for city as well as long trips.

Very satisfied with the service and solutions to the issues I had.thanks for your help.

30mpg avg with the longest and widest roof rail base for outdoor gear at a price that made sense. 2nd row middle seat folds down individually for skis and paddles. Remote start on the vw app is great for cooling the interior down on a 100 degree day from a distance. Rear seat door opening and leg room is huge great for elders to enter easily and for parents loading car seats.

I needed a state inspection. I did not have an appointment, but i was in and out within an hour. I will return!

I LOVE THIS CAR!!! so comfortable, roomy, perfect for this family of 4. Pleanty of room for my 17yr and 9 yr old to have their own space. Drives like dream the options are endless. I will definitely be getting another one when it’s time to buy again!!!

Customer service and the service department truly exceed expectations when it comes to addressing any concerns. They are incredibly pleasant to work with and make doing business a pleasure.

Good all - around vehicle...decent power, roomy and comfortable interior, quiet and smooth ride, good handling and nice steering feel, great gas mileage, good visibility... Freeway passing requires a bit of patience and planning...

Excellent service center. They offer quick oil changes and are respectful professionals at this location.

The process was easy and the vehicle was ready for pickup as promised. Price was okay.