I would highly recommend Peter Tran. It was my first time buying a car, and he made the whole process easy and simple. He’s very knowledgeable, and he can explain things in a simple format. He’s also very patient with you which is a very good trait. Especially for first time car buyers who are just learning and exploring their options. Overall, I had a great first time experience buying a car here, and I’m very satisfied with the outcome of the whole process.
Best and easiest car to operae.
by Softball Nut from Newport News, VA
August 28, 2018
Totally reliable, easy to park, trunk space is perfect for me--don't do much hauling. This is thus far my favorite car--I've owned a lot of vehicles and"Tig" is the most convenient SUV yet!
I am a patient person, but almost a year after I purchased my VW, my patience is gone. I am still waiting on Frank Rowley to fulfill his promise of switching my spare tire to a full size. As I have always had full size tire spares, and that was a condition of my purchase. Frank has made every excuse, but ultimately has completely failed to fulfill his promise. The latest excuse is that a full size will not fit my spare storage, but he would continue to look for one for me. Really? No one knew that a year ago? And if it will not fit, why continue to search? My recommendation for purchasing a car from Frank Rowley is get absolutely everything in writing. That was my mistake. I wish I could take back the glowing review I wrote in January 2018 when I actually trusted Frank.
Truly it’s the most reliable care I ever owned
July 25, 2018
This vehicle is compact sleek solid as well have great push momentum, this car name is well drivin from the combination between Tiger & Eguana
Best dealership experience! Carlos and Jeffrey were amazing, making me feel comfortable throughout the whole interaction. I???m in love with my 2019 Volkswagen Jetta. Totally recomend it!
Great reliable car
by kbrian from Vancouver, BC
December 27, 2018
This car has plenty of room, decent on gas, powerful for a compact SUV. The Bluetooth connection is a little annoying; a phone can be paired for calls, but you can't play media through the vehicle's sound system using bluetooth.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Replaced my beloved New Beetle
by Cathy from Placerville
October 24, 2018
Drives well. Could use a bit more power, but I can always add an APR tune if it bothers me too much. So far, I'm enjoying the driving experience very much. I needed 4 doors and had to give up my 2000 New Beetle which drives like a rocket, so it is an adjustment.
The interior of the Tiguan is lovely, extremely comfortable, and very well thought out. Everything is where it should be. I'm enjoying the Fender sound system.
Great turning radius. Quiet. I put new Bridgestone Turanza Serenity Plus tires on the 19" wheels. Improved the drive and almost eliminated road noise. Love that the headlights illuminate the side of road when turning. I live in a rural area and this is a huge help when trying to see the road and avoid running over the local wildlife.
Napleton was so nice and friendly and helped us find the exact Tiguan we wanted. Can???t thank Carlos and Jeff enough for all their help! We highly recommend them!
Impressive small SUV type car!
by S Wonder from Denver
December 6, 2018
I have an older large 4WD truck for my mountain adventures, and wanted a new smaller vehicle with all the bells & whistles for fun and more efficiency. A TV ad took me to the dealer, and I ended up with this great car that a friend also drives and raves about. I too am a raving fan, and have thoroughly enjoyed everything about it. Small but still sits 4-5 comfortably, with room in the back for take alongs. I went with the Wolfsburg edition for the extras and fun too. Well worth it and couldn't be happier. Worth a test drive at minimum...and now they are a little bit bigger. Enjoy!
I had an amazing experience as a first time buyer. Carlos was extremely thorough and I couldn't have asked for a better consultant! The sales team did everything in their power to make sure I got what I wanted while maintaining the same target price. I'm absolutely in love with my new car!
Love this SUV
by Monsoon from Georgia
October 29, 2018
It’s got all the value, beauty, dependabllity and power performance one can find in a much bigger SUV. I hate those mom cars but I wanted the comfort and reliability. The Tiguan is the best SUV I have owned.
by Carolyn "Stevey" S. from Winter Park, Florida
August 31, 2018
I have waited 40 years for my Mustang so to say I was thrilled is an understatement! After I purchased my 2014 V-6 just a few weeks ago from a Nissan dealership, I brought it to SunState Ford to have it checked over. I couldn't have asked for a better experience. It turned out my Mustang needed a major repair and Maurice took care of everything in a professional manner...keeping me updated on the progress of the repair. I will be back for further service needs and most definitely a new Mustang from this dealership when that time comes. Until then, a huge THANK YOU to Maurice and staff!!
Not too much power, just enough.
by Tiguan is worth it from Hampton, NH
November 16, 2018
This car meets expectations and is a great family/commuter car. I just wish it had more power. I love this small suv and feel that the trunk space is great. My passengers in the rear seats are always happy to have the right amount of space too.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Katie from ID
November 24, 2018
I recently purchased this vehicle and so far I really enjoy it. It is easy to drive and navigate. The technology in the car is very user friendly as well.
I had issues with my Passat TDI traveling thru South Florida, I brought it in, within two hours I was back on the road issue resolved. Darren went above and beyond to assist me. I felt for the first time 100% full support from a VW Dealer. Thank you for outstanding customer support,
Best car I've owned in a long time
by Mayan Wolf from Framingham, MA
October 26, 2018
This car met and exceeded all of my needs and expectations. It has plenty of legroom in both front and back, the ride is great and smooth. It has heated seats, back up camera, Bluetooth, , heated mirrors and 4Motion all-wheel drive that will be handy in the New England winters.
We had the pleasure of working with Wes directly and he was FABULOUS! He was fun, easy to work with, and there was zero pressure. He know tons of fun facts about the car and you could tell he loves his job! Including 2 test drives, we were in/out in under 3 hours! I would absolutely come back just to work with Wes again! He was super and this was hands down the VERY BEST car buying experience we have ever had! Thank you!!!
This is the most reliable car I have owned so far.
by Kenanh from Port richey,fl
October 26, 2018
I have had 3 Volkswagen’s and this one is the best yet. This car currently is the best and I enjoy driving it everyday so far. I love this car.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
best car buying experience I've had
by jenn1070 from Ashford
December 30, 2018
I was looking for a car forever, found the tiguan and fell in love!!! best experience from start to finish, glad I bought it !!!
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
Great vehicle when purchased certified used
by Dixie from Eden Prairie, MN
November 9, 2018
The Tiguan SEL 4Motion is a great small/mid size SUV but is over priced when new. Purchase certified used and get a premium vehicle for an entry level price.
My purchase was a bit lengthier in process than usual ,but it all worked out . My car salesmen Xavier Pena was professional and patient . Marc in the financial department was also very helpful and accommodating. I would recommend this dealership to anyone ,they have a wide variety of vehicles to choose from and many helpful staff .
The Tiguan is a great car with many uses.
by LDG from Denver, CO
January 7, 2019
The Tiguan is just the right size and maneuvers well. It is good looking and performs well too. It is great for hauling things around and handles very well. It is an all around excellent car.
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
Love the interior of this car and how it drives
by Kirsten from Walnit creek, ca
January 13, 2019
Love the interior. Leather touches on the inside and chrome touches on the exterior. Handles gear for a SUV. I owed one before and glad I bought another one.
This is the best dealer in orlando fl...my second time here and i always satisfied with the customer service they all provide...very good selections of cars and the people here are great thanks alot guys...see you in the next one👍
Most functional car I’ve ever owned
by Cristiana from Panama City Beach, Fl
January 4, 2019
The Volkswagen Tiguan perfectly combines functionality with style. Features and interior comfort are superior. The technological options provide ease of travel and the sunroof is fantastic!
Had an great experience w/ chosing my vehicle. My salesmen was very patient,thanks Mike. Definitely a returning customer! Wonderful Wonderful the 2hr drive was worth it
The perfect car
by MT from Glendale,NY
October 8, 2018
The overall quality of the car is fantastic. This is the best car that I have driven. It drives smoothly with no problems. I am so happy to have this car because I drive everyday and gas mileage was an issue on my old car. A full tank of gas lasts me Atleast 2 weeks and i think that’s great for how much i drive.
This was my first time purchasing from a big dealership and it was an awesome experience. I dealt with Tony Patrizzio for about two months until I found exactly what I wanted in a vehicle. He was beyond grateful, I told him what I wanted, he took notes, and most importantly he had great communication. This experience went super smooth all because of him. I will definitely recommend anyone wanting to purchase a car to go to Tony! He even gave some life advice lol. The day I purchased my car was awesome! I met Luis Arce and I told him I really wanted that car and he made it happened. He listened and was a great help. Now when I had to hand over my money to you guys, lol I spoke with Edwin Acevedo and another great help! He was patient and explained everything perfectly. He did would he could to get me in that car and I really appreciate it. So thank you Tony, Luis, and Edwin for helping me get the exact car that I wanted! I really appreciate their help and will always be thankful for this experience. They all deserve a raise. lol. :)
Overall very nice car . . .
by RGB from Pawleys Island
December 14, 2018
This Tiguan has more than enough room for us. I am 6'2" tall and I can drive comfortably and also ride in the front or back . It's a nice size (not too big or small) and has ample room in the back hatch.
This car has kept me from multiple wrecks and rear-endings due to the fabulous anti-lock braking system. It is an absolute pleasure to drive, best road trip car on the road. I LOVE IT.
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